Note: This announcement applies to Sage CRM for the North America region.
What's new in CRM 2023 R2
UI Improvements
Exchange Integration Improvements
General Admin Improvements
Implementation Improvements
Improvements to the User Experience…
The Sage CRM Roadmap has been updated for Sage CRM 2023 R2 onwards.
This is available at https://my.sage.co.uk/public/help.aspx#/roadmap/sage-crm
This roadmap is indicative and is subject to change and all dates are estimates. Items may be delayed…
Sage CRM uses Java within its architecture. Some of the features that Sage CRM uses Java to enable are, the Interactive Dashboards, the Import and Export of Records, the integration with Exchange and Mailchimp and it sits under the REST API.
Sage CRM…
We’re delighted to let you know that the release of Sage CRM 2023 R2 is now available to Sage UK and Ireland partners and their customers.
What's New in Sage CRM 2023 R2?
User Improvements
The extension of the Company Narrative Summary into multiple…
Sage CRM 2023 R2 will be released to all regions today, September 29, 2023. Each Sage OpCo team will decide when to release the new version in their country, but you can start planning for your upgrade now.
To upgrade to Sage CRM 2023 R2, you can use…
Sage CRM 2023 R2 has now been released from the development team. The exact release date in your country will be determined by your local Sage team as the final processes go to market preparations will need to be confirmed.
The Sage CRM Community has…
In Sage CRM 2023 R2 a system administrator no longer needs to disable a workflow to view the details of its rules and underlying actions. In the previous Sage CRM versions, a system administrator had to disable a workflow to do so.
Disabling a workflow…
The changes in Sage 2023 R2 have focused on improving the User Experience and improving the integration with Microsoft Exchange. There have also been some important security changes and the deterministic AI feature of the Company Narrative is now translated…
Sage CRM 2023 R2 includes a number of security enhancements, including fixes for bugs that affected the implementation of application security and changes to improve the overall hardness of the system.
Bug fixes
The following bugs that affected the…
The Sage CRM Company Narrative is a feature that was introduced in Sage CRM 2023 R1. It uses a type of artificial intelligence to generate and display a narrative report containing an executive summary and business insights for each Company. The narrative…