Navigating

On this page you will find instructions for the main site Navigation, navigating your to product group, navigating the group home page, navigating forums and navigating to other regions.

Site level navigation

  1. Click the icon to go back to the site home page
  2. Click for a menu of the groups you’re subscribed to.
  3. Navigate to other regional pages to view and select product groups

  4. Community Help has our Help files for the site, as well as Site notification forums

  5. Contextual site search (see the SEARCH page for more information)
  6. Your notifications
  7. Your direct messages
  8. Your bookmarks
  9. Your Profile, Settings, and Sign out

Product Group Navigation

Selecting your product group

Once you've arrived in Sage City, you will be redirected your regional page, with a list of products you can select from (if you were not redirected - please view instructions on navigating to regions below).

country landing page

Navigating the group

After you've selected your product group, you will be on the HOME PAGE for that product support group. Here you can view product announcements, select forums to ask and answer questions, and find quick links for other available resources such as year-end centres, blogs, idea boards, training videos, and product resources.

NOTE: Logged in users will have the option to bookmark the group, as well as subscribe to a daily or weekly digest.

group landing page

Lower down the page, you will find all group activity via the Latest Activity stream.

latest activity stream

Navigating the forums

Once you've selected a forum, you can scroll the list of posts and select the ones you wish to review. To return to the home page, use the breadcrumbs in the group banner, or you can choose a different forum from the "Browse forums" list found on the right.

NOTE: Logged in users can turn forum notifications on or off by using the button on the right side of the page.

forum view

Select your Country or Region

You can select your country or region by using the hover drop down menu, or via the home page region selector, or by clicking on Groups in the site level navigation and selecting your country or region on the page. 

1. Drop down hover

region drop down

2. Home page region selector

country selector

3. Groups landing page - region selector

country page