Check the username and password. (Exception from HRESULT: 0x8000401A) Parms:eafloader_could_not_instantiate_eafconnector

Hi we are getting the following error when trying to run a metadata refresh

Code: 0 Location: 0 The server process could not be started because the configured identity is incorrect. Check the username and password. (Exception from HRESULT: 0x8000401A) Parms:eafloader_could_not_instantiate_eafconnector

 Please can you advise where I go to check the username and password?

Regards

Paul

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  • Open SQL and navigate to EAF.scheme.productionlayerconfig

    Check that the apiuser details are correct.

    Also check that the password for the apiuser is correct or doesn't actually have one in the ERP side of things. Should look something like this.

    csmaster.scheme.usermastm will always show a * for the password (even if it's blank).

    Also check that csmaster.scheme.dbusersm does not have a row for the apiuser.

    Also check that EAF : Component services : Computer : COM+ Applications : EAF (stop and start is again to see if anything records an issue)

  • Thanks for responding, I have checked the following and our table looks the same as the example you included. Please can you advise where I can Find "EAF : Component services : Computer : COM+ Applications : EAF"

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