I am wanting to customise CRM.
1: I want to create a new 'Action' type for the communications entity called, say, ABC.
2: I then want to add a new tab to the Company record that lists out those tasks with a type of ABC.
3: I will then create a background program to create/complete tasks in the background.
I am fine with 1 and 3 but I would appreciate any advice on 2. Would the best way to do this be to display a screen using an ASP page?
Just after a starting point.