We do not support standalone or integrated Sage CRM on Azure.

Hi Jeff, why no support on Azure? isn't it just a virtual server with whatever operating system you choose for it? What about other cloud server offerings such as amazon ec2 ? I have a client who wants to put it up on a cloud server somewhere so they don't have the in house costs of purchasing the server every time it needs an upgrade.

Ben

My answer in 2017 was so last year. That would have been what I was told by support colleagues.

But virtualization is a deployment environment, and it is assumed that Sage CRM will run safely on any virtualization environment.

The Sage CRM 2018 R2 Software Requirements states "Sage CRM can run on any virtualization environment".

The Sage CRM 2017 R1 Software Requirements states "Sage CRM can run on any virtualization environment".

The Sage CRM 7.3 Software Support Matrix states "Sage CRM can run on any virtualization environment".

Julie

Typical virtual private cloud customers implementations may range from 2 user solutions to 30 users upwards.

The default size of a Sage CRM database is 70Mb.

A recent analysis of active Sage CRM Cloud customer databases found that

• 1% at 1GB +

• 10% are of size 400MB to 900Mb. (Note: These will be long standing customers at the upper range of users)

The mean average size of database is 200Mb.

A UK partner recently reported that their typical Azure settings were:

Tier: Standard

License: SQL Standard

Instance: A3 - 4 Core(s), 7 GB RAM, 285 GB Temporary storage.

Hi Ben, Jeff, hope its ok me jumping in on this post - so Sage CRM is definitely supported which is great news. From any experience from either of you are there any implications from using Azure that need to be kept in mind either for installation purposes or running of the system? Any pitfalls? Any help hugely appreciated!

Thank you so much Jeff!

I would add that configuration, setup and performance of the virtual environment are the responsibility of the customers IT department.

If there are issues with CRM we may ask that these are replicated within a on premise environment before further support is provided.

Also to add, with the implementation of the Quick Find it add a memory intensive process so you will need at least 4GB of RAM, even for a small 2-3 user system. Everything seems to run fine though on 8GB RAM, even on large implementations, due to IIS have a limitation on the available memory to 3.5GB-4GB paper w3svc process. So even with the CRM process maxing out memory, and the other tomcat service and SQL taking up memory as well we have never needed more that 16GB (even up to 50 user installs).

Our small installs are 2 core, 4 GB RAM, 80GB HDD for 1 - 10 users, 4 core 8GB RAM 120GB HDD for 11 - 30 and 4 core 16GB 160 GB RAM for 31-50 users. This is for fairly labour intensive sites. For less intensive sites you can run up to 50 users on the 4 core 8GB server. Over 50 users we run multi server on the web servers and over 250 users run a full SQL cluster end point.