• Download Link in Product Activation Email Not Working And Support Can Not Help: MSSQL for Sage Download

    I have a new client that we are supposed to be installing software for this week. We received our product activation emails after the order was placed for both Sage CRM and MSSQL (for Sage). The email for the MSSQL CALs contained no license info and the…
  • Azure Database Hosting

    Hi, try as we might we cannot get SageCRM to work with a database hosted in Azure. I know it's probably not supported, but has anyone had success or failure with this? Thank in Advance
  • Announcing version 2019 R2 available for download

    Sage CRM version 2019 R2 is available for download. What's New This release provides new features and enhancements in the following areas: REST API beta version Microsoft Office 2019 Self Service Cases Entities Version 2019 R2 also…
  • Your connection to this site is not private

    This is a stand alone install of Sage CRM 2018 R3 on a Windows 10 computer. I'm running Sage CRM with demo data so that I can figure out how it works. The browser makes no difference, tried Chrome, Edge, IE. When I go to Administration > System > System…
  • SQL Version

    I am a Sage 100 reseller and new to the Sage CRM part of things. I know when installing Sage CRM you have to choose an existing full version of SQL or select SQL Express. SQL Express is free and can handle about 10GB of data. Would that be sufficient…
  • Sage CRM and E-business manager on the same server

    FormerMember
    FormerMember
    Has anyone installed Sage CRM and Sage e-business manager on the same windows server? Were any problems/conflicts encountered?
  • Sage CRM App for Android Not Working

    FormerMember
    FormerMember
    Sage CRM app was running smooth when I was on Android Nougat on my Google Pixel 2. However upon upgrading to Android Oreo as now I will open the app it only loads a white blank screen during startup and crashes itself. Any solution? Update: Upon I've…
  • Authentication required, Browser session mismatch.

    FormerMember
    FormerMember
    I am getting error message: ' Authentication required, Browser session mismatch.' anytime I try to do something in the administration section. Also when trying to pull out reports. It is kicking me out and I have to sign in again but cannot actually…
  • License

    Hello, We purchased an additional user for CRM and have a new license key. Where does this need to be entered to allow this new user to be used? Thanks!
  • Version information

    Hello, How can the version of CRM be checked at the user workstation? Thanks.
  • Disaster Recovery - CRM Sage 200 ver 7.1.1

    I currently have a Sage CRM 200 environment split between the front end running in IIS 6.0 and the database "db" running on a separate server in SQL. I need to setup a server in a different location for disaster recovery. I have backed up the "db" and…
  • Outlook 2016 and SageCRM 7.3c does not work together

    When will the SP 2 that was suppose to be out late March suppose to be released?
  • Can't Get SageCRm 7.3c to Install

    Recently upgraded from SageCRM v7.2b to v7.3c and it seems a number of things did not install. Tomcat will not run at all. Sage tech support dialed in and they could not fix the issue either. After the install a number of files and program files that…
  • How to upgrade Sage CRM 5.7 to any newer version?

    FormerMember
    FormerMember
    Hello, I have installed Sage CRM 5.7F on my old server and now I want to move the complete site to new host with upgraded windows server versions and software. What necessary action I should have to perform in order to move that to new host since…
  • Getting Install To Run

    Testing on a VMW server and trying to install. When I click the exe I receive the error message " The version of this file is not compatible with the version of Windows you are running". When I follow the instructions on page 2-5 of the installation guide…
  • Upgrade requirement question.

    I am getting ready to upgrade our install of SageCRM v7.2 to v7.3 to go with our upgrade of Sage 100 2013 to Sage 100 2016. In reading the Installation and Upgrade Guide I noticed it says to create a manual backup of the CRM program files, the registry…
  • Sage CRM 7.3

    where can I find the downloads for Sage CRM 7.3? We have 7.2 and are upgrading our Sage 100 to 2016 so going to upgrade to 7.3 but can't find it on the portal.
  • Tomcat fails to start

    Sage CRM 7.3 on Win7 64bit workstation - installing to test CRM in the company Tomcat failes to start, commons-daemon.2015-12-10.log shows: [2015-12-11 08:18:45] [error] CreateJavaVM Failed [2015-12-11 08:18:45] [error] Failed to start Java [2015…
  • Installed SageCRM v7.3 SP1 and now can't sort lists in descending order

    I installed SageCRM v7.3 SP1 on a machine last week, and now we can't sort any lists in descending order. The most annoying part of this is the Communications tab, it now defaults to ascending order, meaning the oldest entry is at the top of the list…
  • Install files for CRM 6.0 and 6.1

    Hello folks, Anyone know where or how I can get the installation files for CRM 6.0 and 6.1? I'm doing an old upgrade from 6.0 to 7.3. Any help would be appreciated. Thanks!
  • Sage CRM 7.2 Patch I Dashboard error and CRM integration with Sage 300 2014 Product Update 3

    Hi I just installed Sage CRM 7.2b and the Dashboard worked fine. I then installed the CRM integration component and CRM Patch I. Now when I access CRM the Dashboard it gives me an error and will not load. The error is " The application could not initialize…
  • Screen issue when emailing from communications tab

    We are wondering if anyone else is having this issue. We recently installed CRM Patch 7.2.h. Since installing, when a new email is created and sent from the communications tab using the new email button on the right in IE version 11, the navigation options…
  • Is the Product Sage CRM the same for Sage 100 and Sage 300

    Is the Product Sage CRM the same for Sage 100 and Sage 300? We currently are using Sage 100. If we purchase CRM for Sage 100 does it transfer to Sage 300 when we upgrade to 300? Thanks P.Park
  • Sage CRM for Sage 100 2013 download

    If I download this today, does this install already contain Patch B? (see picture)