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Michele Gaw

Sage CRM 2022 R2 upgrade - URL rewriter may not be working

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After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly.  Also after checking the System Health area, almost everything has a red X beside it.

I have been through the troubleshooting steps and I am not sure how to interpret the returned information in the command prompt.

Based on the above information is there something I need to change?

Any assistance you be greatly appreciated.

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  • 0

    Hi Michelle,

    Did you get to the bottom of this?  Had something very similar with an upgrade to 2022 R2 from 2019 R2.  The only solution after hours of pain was to uninstall R2, and first go to 2022 R1 before then going to R2.  Then everything worked ok. 

    Documentation says it's ok to go straight from 2019 R2 to 2022 R2, but from now on I'll be going via 2022 R1 first.

    Pete.

  • 0 in reply to Peter Clark SCS

    Peter, so I have this problem at 3 clients right now...if I install Sage CRM 2022 R1 over the current install of Sage CRM 2022 R2 and login the dashboard and related functions work.  If I reinstall Sage CRM 2022 R2 over the R1 the dashboards break......so did you fully uninstall Sage CRM instead of overwriting?  There must be some sort of bug in 2022 R2....

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  • 0 in reply to Peter Clark SCS

    Peter, so I have this problem at 3 clients right now...if I install Sage CRM 2022 R1 over the current install of Sage CRM 2022 R2 and login the dashboard and related functions work.  If I reinstall Sage CRM 2022 R2 over the R1 the dashboards break......so did you fully uninstall Sage CRM instead of overwriting?  There must be some sort of bug in 2022 R2....

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