Sage CRM 2021 R2: UX improvements - Ability to have multiple Web Lead Return URL

Less than one minute read time.

Sage CRM 2021 R2 has added an improvement to the Web to Lead capture forms. A System Administrator can now include multiple Web Lead Return URLs.

In Sage CRM 2021 R1 and earlier if a System Administrator wished to redirect to different webpages after a website visitor had entered their details in the form then they would need to use an ASP or another 'webpage'. This technique has been discussed here:

https://www.sagecity.com/sage-global-solutions/sage-crm/b/sage-crm-hints-tips-and-tricks/posts/redirect-to-different-webtolead-pages

Within the "Web to Lead" screen the field caption "Web Lead Return URL" has changed in Sage CRM 2021 R2 to "Default Return URL".

A System Administrator can just change the generated code to allow redirection as it is now possible to redefine the WebLeadReturnURL within the generated code.

<input type="hidden" name="WebLeadReturnURL" id="WebLeadReturnURL" value="http://www.MyCompanyWebsite.com/thankyou.php">

 

This feature is useful if a business captures data using web forms in different languages and wants to redirect a visitor to a web page in their language after they submit a lead. Or if there are separate landing pages associated with different email marketing campaigns and the visitor needs to be directed to a particular page.