• HMRC MTD Issue Reported - UPDATED 18.03.21

    Reported Incident Product / Service Impacted HMRC – MTD Services Reported Impact Customers are receiving an error message stating “Sorry there was an error connecting to HMRC” when creating a new MTD Return Next Steps HMRC hope to have…
  • The Finance Round-Up #2

    Welcome back to the second instalment of the Finance round up! V11 P19 Released Firstly, Sage has recently released Sage X3 Version 11 Patch 19. You can find links for the latest patches for all versions here . Please take a look at the Release…
  • How can I move the SVG directory location

    If you have a situation whereby your Sage X3 folder disk has 100GB free space, but you want to run a Data Extract and you know this consumes around 170GB disk space, what are the options to overcome this issue? Unfortunately the SVG export directory must…
  • INFO - Flash Deprecation: New Visual Process Editor Updates Document Available

    We are announcing the availability of an additional Visual Process Editor document which describes the updates within release 2020 R4 (12.0.24) . Please refer to the document "Sage X3 Visual Process Editor. Changes in 2020 R4" on the Sage FTP Server…
  • INFO: New content added to the Knowledgebase in December 2020

    New content added to the Sage X3 Knowledgebase. To improve Sage X3 customers and partners' support experience, we are continuously updating and adding new content to the X3 Knowledgebase. The Knowledgebase includes articles as well as how-to guides…
  • Delete Sage X3 Folders you no longer use

    You may find yourself in a situation where you need to restore Sage X3 Folder data on a test server. In my case, the server already had a test Folder that was no longer required so to keep things tidy and to avoid a shortage of disk space I needed to…
  • Time to tidy up?

    With many of us coming up into a holiday period, this may give some of you an opportunity to do some housekeeping and maintenance on your Sage X3 systems. If so, then where should you start? Luckily help is at hand, as I have attached my “Housekeeping…
  • Sage X3 Support: Installing the Microsoft Excel add-in

    Did you know Sage X3 has an accompanying Excel add-in that you can use to export data from grids in Sage X3 into a Microsoft Excel spreadsheet? In this blog, I will run through the steps involved in installing the add-in and using it for a simple export…
  • INFO: Year End resources available for X3

    How to: HTG - Fiscal year end closing - Article ID: 16956 Year end simulation and closing my year - Article ID: 81513 HTG - Fiscal year end closing for v5 - Article ID: 16908 Balances errors in Year End close log - Article ID: 18672 Error…
  • INFO: New content added to the Knowledgebase

    New content added to the Sage X3 Knowledgebase To help improve the support experience for Sage X3 customers and partners we are continuously updating and adding new content to the X3 Knowledgebase. The Knowledgebase includes articles as well as…