Welcome to the Sage X3 Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
A new function X3 Session Logs (Administration, Usage, Logs, X3 Session logs) has been implemented in the Sage X3 2021 R3 release.
Enhancing the ability of Sage X3 consultants and administrators to troubleshoot Sage X3 solutions and to analyze architecture…
Last Updated: 12th November 2021
Return to Index page: Test system Build Diary index
What is a "Build Diary"
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Build diaries could…
Last Updated: 10th November 2021
Return to Index page: Test system Build Diary index
What is a "Build Diary"
A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems. Build diaries could…
Dear Partners,
We would like to let you know a forthcoming change to service with our X3 Sales team in the coming months.
To allow us to focus on processing your sales more efficiently, we have taken the decision to remove the telephone access route…
One of the enhancements made in 2021 R3 was to change the behaviour of Imports - u ntil now, every execution of a data import based on a template generated a temporary script for every import/export template so the preprocessing of the data feed could…
From 1 October 2021 , the government will introduce a new reduced rate of VAT for hospitality, holiday accommodation and attractions. This is to support businesses with the transition back to the standard rate of VAT (20%) as the UK recovers post lockdown…
Hi Folks,
Can anyone please help me on below?
In our customized process we prepare a suggested payment list (Bunch of “Invoice Authorised - Await Suggest” invoices)
and send it to the user(External User) for approval through the Sage X3 application…
Product / Service Impacted
HMRC submissions
Reported Impact
We have had reports from customers of HMRC submissions failing with an ‘unavailable at this time’ error being returned.
Next Steps
We have contacted HMRC for confirmation…
We are pleased to announce that Version 12 : 2021 R3 (12.0.27) is now available for download Please refer to "Sage X3 Latest Patches" article at https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches…
Sage X3 PU9 is now in " End of Maintenance " phase of support since 1st July 2021 See KB article Id 105518 "Sage X3 Lifecycle Policy" for more details
You can find details of all the latest patches and support status on our " Sage X3 Latest Patches…
A new version of the PatchFinder for Versions 11 and below is now available from our FTP downloads site. The archive is called OutilPatch_2021_06_10.zip.
This version includes details up to PU9 Patch 12 and V11 Patch 20.
Welcome to another Crystal Tip.
This time, I'm looking at creating a Crystal Report which needs to take more complex business logic into account when selecting data for the Report.
As with my previous Blog, Crystal Tips 1 , t his Blog assumes that…
This article assumes that you are familiar with developing Crystal Reports in a Sage X3 environment – if you’re not familiar with the process, we’d recommend that you sign up for the SageU Course called “X3 – SageX3 – Designing Crystal Reports: Basics…
Please note that a new version of this document was updated in May 2022 .
This document has been published to provide you with an overview of planned conformance changes for the platform components of Sage X3 version 12.
In the attached document,…
Patch Finder 2021 R2 is now available with a new "Technical Components" tab.
You can now download the new PatchFinder (PatchFinder-1.0.7-win-x64) containing new JSON files for the 2021 R2 release from the Sage X3 FTP Site.
A new tab, "Technical components…
Please note that from April 2021, MongoDB version 3.6 is at the end of life support phase.
More detailed information about MongoDB current and supported versions can be found on the MongoDB Support Policy Page.
Information about supported Mongo DB…
Sage are proud to announce the release of version 2021 R1 of Sage Enterprise Intelligence
It is recommended for you to consider upgrading to this latest version of SEI to get the full benefit from your investment
Please review the SEI Release Notes…
Please review the new features available below for the Distribution & Manufacturing Module on the Release notes for 2021 R2 (Version 12.0.26):
Click on the link to Release notes at the bottom of the page
Distribution
Sage X3 Automated Data Collection…
Product / Service Impacted
HMRC Taxation Submissions
Reported Impact
Tax submissions to HMRC are intermittently sitting in a ‘pending’ state
This impacts Personal Tax self-assessments & Corporation Tax returns.
Next Steps
As of 1.34pm…
Sage X3 is able to integrate with Third Party Software Packages to provide extended functionality to enrich the Product. One such Software Package is Version One's Data Management Suite which comprises Electronic Data Management (EDM), Purchase Invoice…
MongoDB 4.0.18.84 hotfix is now released and available from our FTP Site
This Hotfix addresses an issue with the Mongo 4.0 Installer when the Certificate Password contains a dollar-sign ($).
The Installer displays the following error message:
"Import…
As per "Sage X3 Lifecycle Policy" ( https://support.na.sage.com/selfservice/viewdocument.do?externalId=105518 ) Sage X3 PU9 will enter "End of Maintenance" phase of support on 1st July 2021 Once a version of Sage X3 enters the End of maintenance stage…
ALERT: Syracuse Server Hotfixes are now available for V12 and V11
Syracuse Server version 12.10.2.8 and Syracuse Server version 11.25.2.6
The Syracuse hotfixes contain fixes for issues:
-Excel export does not work from a dashboard…
Please refer to the Sage X3 Lifecycle Policy for information on the different Sage X3 versions' support status. Syracuse hotfixes that apply to the maintained versions, releases, and patch levels:
The latest Syracuse releases are only certified with…
