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INFO: How can I find out my Sage X3 version information

If you are reviewing your system and want to confirm your Sage X3 versions, you may wonder how you can identify your current version information for Sage X3 itself as well as the supporting technology components

For Sage X3 from version 7 onwards, the basic version of Sage X3, Syracuse and Runtime can be obtained easily from within Sage X3 itself

  • You can confirm the Syracuse (Web Server) version via Administration> Utilities> Update> About where it shows the "Web server" version,  then find the Folder version and Runtime version by selecting one of the folders shown on this page (for example the X3 folder)

about

The other technology components such as MongoDB and Elastic Search can be easiest obtained by logging into the Windows Server console that hosts these services

  • Launch the Windows Services desktop app

  • Select the "Elasticsearch" service, right click and select "Properties"   The version can be determined by reviewing the "Path to executable"

elasticsearch

  • Select the "Sage X3 MongoDB" service, right click and select "Properties"   The version can be determined by reviewing the "Path to executable"

mongodb

You can also check the Windows> Control Panel> Programs and Features to see the versions

ControlPanel

Once you understand your versions, you can confirm the current versions available at https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches as well as confirm other prerequisites at http://online-help.sageerpx3.com/erp/12/public/prerequisites_overview.html and http://online-help.sageerpx3.com/erp/12/public/Prerequisites-(Last-version).html