We have an employee who is unable to log in to their payslips, has error message below, they have tried on numerous devices and still the same. Any ideas how i get this solved please?


We have an employee who is unable to log in to their payslips, has error message below, they have tried on numerous devices and still the same. Any ideas how i get this solved please?
Hi ,
Thanks for using Sage City.
Apologies for any delay in responding to your query.
If this is logging into Online Payslips (SageHR) you/they will need to contact our HR team regarding payslips, they are available 9-5 Monday to Friday via chat and the help centre for this is at the following link ;
You can also view more guides available on our help centre here;
help.accounting.sage.com/.../Home.html
Regards,
Rob
Sage UKI
Hi ,
Thanks for using Sage City.
Apologies for any delay in responding to your query.
If this is logging into Online Payslips (SageHR) you/they will need to contact our HR team regarding payslips, they are available 9-5 Monday to Friday via chat and the help centre for this is at the following link ;
You can also view more guides available on our help centre here;
help.accounting.sage.com/.../Home.html
Regards,
Rob
Sage UKI