I've created a payment as opposed to matching it with an invoice. So, the invoice is still showing as outstanding even tho I've had the money. What can I do nowto make it right?
Hi Jan,
Thanks for using Community Hub.
Can I check, did you create a supplier payment or an other payment?
Regards,
Andy
Sage UKI
A supplier payment
Hi Jan, thanks for coming back.
If you open Contacts > Suppliers > Select the relevant supplier and got to: Manage > select the Accounts Allocation > select the invoice and payment and click Save, both are then allocated together and marked as paid.
If that helps, please click Verify Answer.
Regards,
Andy
Sage UKI
Hi Jan, thanks for coming back.
If you open Contacts > Suppliers > Select the relevant supplier and got to: Manage > select the Accounts Allocation > select the invoice and payment and click Save, both are then allocated together and marked as paid.
If that helps, please click Verify Answer.
Regards,
Andy
Sage UKI
*Community Hub is the new name for Sage City