Exporting invoices and statements are blank

When I export invoices or statements from the preview option they are sometimes saving as blank sometimes correct, they have two empty boxes at the top with our company name and that's it!

Emailed invoices straight from the Print report option also sometimes appear blank, sometimes they are correct. 

Any ideas on how to fix this as its getting to be annoying! 

Parents
  • 0

    Hello,

    Thanks for contacting us using Sage City.

    I am not sure if this is an issue with the software but an environmental issue, can you please try on another browser or device and see if it generates correctly because from what you have described I don't believe it to be a problem with the program.

    Kind Regards

    Richard

Reply
  • 0

    Hello,

    Thanks for contacting us using Sage City.

    I am not sure if this is an issue with the software but an environmental issue, can you please try on another browser or device and see if it generates correctly because from what you have described I don't believe it to be a problem with the program.

    Kind Regards

    Richard

Children
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