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David J Morgan

Sage Intelligence Reporting - Existing Session Detected Error

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Hi - I keep getting "Existing session detected" screen error when trying to access Sage Intelligence reports.   tried the help chat to be told they dont support it.

Ive cleared browser history etc ... but still the same - started at the weekend trying to access some monthly reports for the charity i am treasurer of.

Any ideas how to fix ?

Thanks 

David

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    Hi David

    Thanks for using Sage City.

    Although we don't have support for crating reports in Sage City, we should be able to investigate any issues that you have with the software not performing correctly. 

    If you are still experiencing this error, please contact our support teams who will be able to escalate this for you if necessary.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

*Community Hub is the new name for Sage City