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Ian Preece

Bank Unreconciled Transactions

Posted By

My Bank Unreconciled Transactions enquiry show a large number of transactions, however, when I go to my Bank Account and review, there are no transactions to reconcile. Consequently, I have a large negative balance on my bank account, according to Sage.

 

This morning, two new transactions appeared on my bank feed. I created and matched payments in Sage to reconcile, and that worked OK, However, if I go to Unreconciled query, these new transactions show up as well. Clearly, I'm doing something incorrectly, but I have no idea what! Any advice or help most welcome. Thank you.

  • 0

    Hi Ian,

    Thanks for using our Product Support Community.

    The Unreconciled Bank Transactions report should show all bank transactions which have yet to be reconciled at the date specified.  As this report in your Sage One Accounts doesn’t appear to be showing the correct information, there are a few variables that we would need to check with you before we can resolve this for you. Therefore, on this occasion, it would be better if you could contact our Sage One Support team at either [email protected] or on 0845 111 6611 in order for us to give you the most appropriate solution.

  • 0
    Thanks Paul, much obliged, will email support. Kind regards.

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