How can I clear an overdue invoice that has in fact been paid. The invoice was paid in two amounts and I could not seem to match the two payments to one invoice, it just kept leaving the [age without matching both. In the end I just created the two amounts separately from the bank feed so although the invoice has been paid it is still showing as overdue. If I go to the overdue invoice and record the payment that way will it go through the accounts twice? Cant understand why it wouldnt match as I have done this before without problem.
Thanks for contacting Sage City
If you have recorded the payments as ‘Payments on Account’ then you will need to allocate the payments to the invoice, this article explains how to do this:
If you need any assistance with this then please call us (Sage) on 0191 479 5911