Hi, we have not long started using Sage and are still manually importing bank transactions in a block. I only have 14 to match on the bank account but the unreconciled report shows about 120 entries.
1. What is the difference between a cleared entry and reconciled?
2. Why are only some showing on the unreconciled report?
3. Some unreconciled entries I can see have the 2 entries sitting - one customer receipt and one supplier payment - how do we get them reconciled?
4. There are a whole lot of May payments that have been a 'Create' from the bank feed - they are unreconciled.
Hope these questions make sense.
Thanks for using Sage City. I’m sorry for the delay in my reply, we’ve currently transitioned to a new system and are catching up with answering outstanding queries.
Cleared Items are flagged as such when they are created or matched from a bank feed as they have ‘cleared’ in your bank account.
Reconciled items are those which have been included in a bank reconciliation.
You can find out more about bank reconciliations in the following articles: