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Dulcie Roos

Change of type of business

SUGGESTED
Posted By

The business setting is wrong as it is a limited company and not a sole trader. Software does not accept the company registration number.

No transactions have been entered yet. I have tried with the zero and without the zero but always comes up with an error.

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    SUGGESTED

    Hi Dulcie,

    Thanks for using Sage City.

    You can add the company registration number in two different places so I would try both to see if both have the same issue. If you go into More > Settings > about your business. You can also try to update this by going to the company name at the top of the screen > manage business account > business information. If you are still having the same issue I would recommend giving us a call so we try to recreate the same issue ourselves. We are available 24/7 on 01919174311 (UK) or 015682721 (IE).

    Hope this helps. If this has answered your question please click More > Verify Answer.

    Kind Regards,

    Jack Middleton
    Sage Business Cloud Customer Services
    Sage UKI

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