Captcha

Question

How do I turn off Captcha? I have more than adequate security on my system and do not like Captcha. It takes too long and is far from reliable. Thanks

John Howells · Answer

Hi Lynne, 
 Thanks for using Sage City 
 I notice this query hasn't had a community response. 
 I'm sorry for any difficulties you've had completing the Captcha security checks. Unfortunately, where the Captcha window is displayed this cannot be disabled, as it appears when your software interacts with online resources and systems outside of the payroll software. 
 If this has answered your question please click More > Verify Answer. 
 Regards, John Howells Sage UKI

Mick_Lowe · Answer

The problem with the blank Captcha looks to be caused be directory permissions, specifically C:\Program Files (x86)\Common Files\Sage SBD which I found by forcing the desktop icon to run as admin. Not saying this is the right thing to do (and maybe it can be narrowed down to specific users) but I changed the security on this folder and added "Everyone" and gave it full permissions then re-opened payroll and the captcha code appears correctly allowing you to click the relevant images. This seems to have stopped it re-appearing on subsequent opens of the software but I'm not sure if this is time sensitive and will ask again tomorrow. 
 Hope this helps.

Victoria S · Answer

When are you going to sort this out? I can't believe the reminders are still an issue after so many years of it (they don't dismiss, you have to go into Calendar / Details to get rid of them) and the Captcha thing is very irritating. If it doesn't work for most people, what is the point? Please sort it out. Please. Please. Please.

Sage 50 Payroll

Captcha

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING