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Hi all,
We email our invoices and credit notes to our customers, which all works well.
However, for the credit notes the subject line states "Invoice ###### ". Is it possible for this to automatically change the email subject to Credit Note?
Many…
Hi,
I wonder if anyone can help. I can email invoices no problem, but I'm not able to email statements, but was able to last month. I've checked the settings in report designer and created a new statement and still no joy. I've sent myself a test email…
We send invoice emails as pdf attachments to our customers. Typically we don't get many issues.
However, for a long time a seemingly random number of customers do not receive emails from our main account sender. The sending email address is in this…
I have never noticed this happening before but apart from the first invoice line, the net amount, %VAT and VAT amount are not aligned when emailing. They are ok if you view and then print or email. Only when emailing direct.
I have edited them to try…
We have a trade counter, and as such create invoices through one customer account called "cash". However, a lot of customers like an email copy of their invoice, like the service offered by Argos at their counter. Therefore the ability to enter the persons…
In Invoices and credits, Quotations, Sales orders and Purchase orders, you can configure the Email option to send your documents by email in just one click. Read more >
Hi there
I recently got a new laptop and am running sage as normal
However I now cannot email invoices
The email button gives a 'Report File Cannot be found'
When I try to Print to email i get the error
Error with the address : Please install…
When emailing customers invoices, reports, statements or letters it would be very useful if the report designer could give the functionality to to add a new entry in the customer communications log stating which report, invoice or letter has been emailed…
Good Morning,
One of our clients are unable to email invoices etc from within Sage, when we try we get the following error message.
" Please install office update: Redistributable Primary interop assemblies to run function."
The office version…
Would you add the ability to email using software other than Microsoft Outlook.
We use Postbox email client software which is configured as the Default Application. Other software on the computer is able to send emails using Postbox and it would be…
We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…
Hi,
We have upgraded to Sage 50 Cloud Accounts and also upgraded our internal Email (Exchange) server - unfortunately at the same time - and can't find out which caused the incompatibility, however we can no longer create e-mails from our reports and…
Sorry to repost this issue again but I am desperate to find a solution.
I am using Sage 50c Accounts Essentials.
When I create the email with my remittance attached in pdf format the Extra_Ref value does not appear even though the data field is on…
Our Sage data sits on a dedicated machine which is permanently on as we have quite a few users connecting to this machine.
We like to take two backups per day i.e. 12noon and 6pm.
The only way we can achieve this is to have the backups set to run…
Hello,
A supplier of ours wants their remittance emails sent to their account's email, but their purchase order emails sent to the purchase email. We have their purchase email working fine, when we send a purchase order it goes to the correct email…
Sage Instant Accounts v21
Email an invoice and error message reads 'The operating system is not configured to run this application.' Under settings>Email Defaults configured for Outlook 2016 (desktop) - OS Microsoft Windows 10 Enterprise. Sage help…
I want to send invoices to my customers by email. However, the template has very basic data in the body of the message, and I'd like to change it.
I've done it previously for a customer, but can't remember now how I did it, and I can't find the template…
Why is the PDF file that Sage produces so big ?
When we create order acknowledgements using our own forms created using report designer, the file size produced for emailing is 1MB for a single A4 page, yet if I save the file and use the Adobe Acrobat…
Since updating my email password when I try to email invoices I get this message "Unable to write the following details to the windows events log. The handle is invalid"
please help
I have set up an invoice, which prints out perfectly, showing company logo. However when i choose email instead of print, the logo and footer is omitted. Settings/invoice-default/email is set to my invoice. This has only recently gone wrong. It was working…
Hi,
One of the computers in our company is giving the following error when emailing an invoice (this happens for other documents on that computer as well):
Error with the address ****@*****.com : Unknown Error. Please check the Windows Event Log for…
Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
