• Compatible Management Software

    Hi there, We're currently using Sage 50 Accounts v29.2 to manage the majority of our business but are still running a large portion of it through a paper system, such as sales orders and purchase orders that are printed off to be given to the relevant…
  • Missing Description/Comments Lines When Generating A Purchase Order From A Sales Order

    Hi, I am having an issue when trying to generate a PO from a sales order. We use all 3 of the lines available to write a description of our products. (Description, Comment 1, Comment 2). So when we generate a PO only the first line is transferred…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Could not find Link - Trial Balance report

    I have a customer who is currently running SAGE 50 accounting, when she runs the trial balance report in Excel via a plugin, she gets the following error..... Any suggestions welcome.
  • Exporting to multiple email addresses

    Currently when I select multiple customers to send statements to, its sending all of the statements to the first customer on the list selected rather than sending each to their respective contact email address. Any ideas why and how to fix it?
  • Sage Report Designer Expression Help

    Hi All! I'm trying to edit our purchase orders so that it works with both types of orders we do. Sometimes we don't add a code for items we're ordering in on a one off basis and we just use the S1 - Special Item code. When using STOCK.SUPPLIER_PART_NUMBER…
  • GDN Print , It brings up every delivery note

    When I try printing a GDN from the despatched tab on a sales order it brings up every single delivery note on the system, not just the one that I'm in the sales order for. how can I change this please ?
  • Email help for old version of sage

    Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…
  • ETSY help with showing on Sage!!

    Please does anyone have a clue with how I enter Etsy transactions onto Sage?! It's a nightmare as the payments received have VAT already excluded (or the other way around) and then theres the fees which are either with or without VAT. I just want a…
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Specific CSV sales report export report headers

    Hi, To import orders to our new warehouse system we need to export them from sage as CSV files with headers. CSV file headers have to be exact and some of these include a space. In the report designer I can choose to Generate Header Row and headers…
  • Sage 50 Accounts V28 Data Corruption but no error messages or warnings

    I have a client company on Sage 50 v 28.02 running through RDA (have several but only one with this issue) Autoentry posted about 100 supplier invoices over today, the desktop sync is on our server, some of them were showing as posted on the client site…
  • Add credit notes to itemised chase letter

    Hi I would like to include credit notes on the reminder letter as it s only showing the invoice. Can anyone advise how i do this please Thank you
  • Projects & Departments

    Hi All, I am after some advice. We currently use projects in SAGE 50 for costing purposes. We have, in the past had 5 or 6 projects (installation of different energy saving measures) under one contract for which we have separated out the costs & revenues…
  • Nominal Analyzer

    Hi, I have 7 nominal codes that appear in the nominal list, but not under any heading in the nominal Analyzer, is there any obvious reason for that? Any advice appreciated. Thanks
  • Report designer- Sum function doesn't add up properly

    I'm trying to design my sale order template and I would like to add the Total Weight and the total packages into the sales order footer. However, I tried the Add Expression, and I use the Sum Function, but it doesn't really do the job properly instead…
  • GO Cardless

    Hi - I have been using Go-Cardless for three years now and am just about to process for the first time on sage. I am worried this will duplicate all the payments entered manually.
  • Subscription expired?

    Hi, I signed up to Sage 50 Accounts as I've signed up a client who uses it. I got confused and signed up for a free trial for the wrong one. The success manager rang me, told me I had to have the back up converted, helped me arrange it and said the…
  • Filtering customers by currency when posting a customer receipt

    We use Sage 50 cloud accounts V27 We use multiple currencies within our company. Each bank and customer account can only accept transactions for one currency type. eg we have GBP accounts, Euro accounts and USD accounts When we post a customer receipt…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • VAT Reverse Charge - credit line on Sale invoice

    When sending a service invoice, we show the deduction of retention on the invoice which goes to a different nominal code to allow us to control the amount outstanding for retentions held. I have just tried to create this but sage will not allow it …
  • Message Line on Reports - show message lines specifically on Reports (not Layouts)

    I have been asked to print out reports for meetings. This report specifically is for SOPS - printing out an itemised quote list. I usually enter an "M" Message line on the first line of every quote which I input the customer's enquiry reference. I sometimes…
  • Adding new Products

    Hi we have a new range of products that we want to add to sage. These will be in addition to the products that we already have on there. My question is if we import the new range via Excel will it overwrite the existing products? Thanks Jo
  • Access Denied

    Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file. Anyone get any other suggestions?