PLEASE HELP! Matched Transactions Not Saving!

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Hi there, 

I am a complete novice to sage 50 and I have run into a problem... When I go into bank feeds and match the transactions from the left (transactions from your bank) with the right (transactions in) and hit confirm matches, it all goes through as it should. But when I go back into bank feeds, the transactions on the left are all still there as if they weren't matched, and the ones on the right have disappeared.

I had backed it up to start again but the same thing keeps happening and I can't get passed it. Any help is much appreciated!

Nic

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