Hi Ian

Just checked and it was set to the highest (8). 

The other thing that is happening randomly: When I have entered my description of the Service to the customer the next field along is the cost which should be in alignment with the last line of my description however, on occasion this is not in alignment, it drops down a few lines.

Hello,

Thanks for checking, sounds like the email settings are correct.

It may be best to call us for this one so we can troubleshoot it in real time. It's tricky not being able to see the design.

You can see your support options at the bottom of this page >> Sage Help Centre

Thanks,
Ian

Hello,

Thanks for checking, sounds like the email settings are correct.

It may be best to call us for this one so we can troubleshoot it in real time. It's tricky not being able to see the design.

You can see your support options at the bottom of this page >> Sage Help Centre

Thanks,
Ian