Hi I've had to have a new computer to accept Sage 50cloud and we are running Sage from my computer rather than a new server, I've just gone into archive and I have no archived reports in there, can anyone advise where I can find these reports or have I lost them upgrading the software?
Thanks for using Sage City.
When moving computers you need to ensure you do an "All Files Backup" this would include data like Archives, reports and layouts.
If you still have your old computer with Sage installed on you could still back these up if it was something that was missed without overwriting your new accounts data.
On your old PC
1. Go to File > Backup
2. Un-tick Data Files but tick all other options (Including Reports / Company Archives) >You may have a separate tab for this depending on version)
3. Back this up to a memory stick
On your new PC
1. Go to FIle > Restore
2. Browse to your backup and click OK to restore it.
This will leave your Accounts data but replace any reports that you may not of previously backed up.
If this has answered your question please click More > Verify Answer.
Hi Ian thanks for your response. I can see the back up file for archive.dta on my new computer but I don't know how to link it to view it through my Sage accounts.
Archive.dta just stores the index which populates the archive window and which archives need to appear.
You would need to follow my steps in the first post to achieve the result you want,
Hi Ian thanks, I managed to chat online with Sage and our IT guys have sorted it, bit beyond me.