Supplier Account not calculating correctly

Hi has anyone else had this issue; a supplier account has €300 on the face of the supplier listing as its balance but when you export it and calculate the balance it is €320. Is there any fix for this that doesn't involve sending off the dataset?

  • Hi Michelle,

    The only reason that we would need to get the data in to repair it or, you would need to restore a backup is if there's Errors in Check Data. Are there any Errors in your Check Data results?0

    This is more likely to be due to unallocated items on the supplier account. Once they're allocated the base currency will be recalculated automatically, if necessary, and will then correct the balance.

    Thanks,

    Brian