Sage 200 UKI

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Sage 200 IT Support

Posted By Vicky J over 3 years ago

We are moving our IT support to a new 3rd party supplier and they have asked for our sage serial number and permission to speak to sage in order to quote for sage support. Is this normal practice?

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0 martin2 over 3 years ago

As Toby says. It is normal if you are changing Sage Business Partners, for the new business partner to ask your permission to talk to Sage regarding you Sage installation. However, it is unusual for an IT company to ask for this.
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0 martin2 over 3 years ago

As Toby says. It is normal if you are changing Sage Business Partners, for the new business partner to ask your permission to talk to Sage regarding you Sage installation. However, it is unusual for an IT company to ask for this.
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