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Kate Roses

Euro Bank & supplier settings - HSBC E-banking

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Hi, I have tired and tried but I cannot figure this out. 

I have set up a Euro bank on Sage, entered the IBAN & BIC but it's INSISTING on a sort code so have typed in 00-00-00

I have set up a supplier with an IBAN & BIC and it's INSISTING on a sort code *and* account number (UK Type)

What am I doing wrong? My goal is to create a file I can send to our bank (HSBCnet) for payments. 

Can anyone please help?

Thanks. 

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    Thanks for using Sage City. I’m sorry for the delay in my reply, we’ve recently moved to a new system and are catching up on our posts following this transition.

    The E-Banking function only deals with payments in Sterling for UK accounts and Euros for some Irish accounts.

    Your bank may have the ability to make payments to non-sterling accounts but the payments file you upload in your banking software cannot differentiate between currencies. 

*Community Hub is the new name for Sage City