How do I reverse a refund? I have to issue a refund to a customer but realized too late that I need to do a VB instead. I started the process for refunding as directed on Knowledge Base but it doesn't trigger a cheque. And I shouldn't have done that because that month was already reconciled! So now I have a refund started... can I delete it? Will that put things back as they were? Or further mess things up. I have not been able to reach help today at all.
Thanks