I have an opening balance that shows up on my trial balance but I didn't make the entry. There is no entry showing in the GL, but an amount shows up on the trial balance. Anyone know how to fix this?
I have an opening balance that shows up on my trial balance but I didn't make the entry. There is no entry showing in the GL, but an amount shows up on the trial balance. Anyone know how to fix this?
did the GL show the amount in the opening balance? If so it could be something from a previous year end gone awry. Check your data from your last backup which was done before your year-end. Perhaps someone entered the year in a date wrong and it is not seen in the current year. let's say it was entered as 2017 instead of 2018 so it would not appear in 2019 if a year-end was done. If it is in a vendor's or customer's account it might be easier to find.
if worse comes to worse do a one-sided transaction to clear the account for the beginning date of your current fiscal year.
did the GL show the amount in the opening balance? If so it could be something from a previous year end gone awry. Check your data from your last backup which was done before your year-end. Perhaps someone entered the year in a date wrong and it is not seen in the current year. let's say it was entered as 2017 instead of 2018 so it would not appear in 2019 if a year-end was done. If it is in a vendor's or customer's account it might be easier to find.
if worse comes to worse do a one-sided transaction to clear the account for the beginning date of your current fiscal year.
*Community Hub is the new name for Sage City