• Update?

    Hello I keep getting this banner when i go to send email invoices: "This release of Sage 50 will stop supporting Invoice Payments in 26 days. You must upgrade to the latest release to use this feature" I go to the "help" menu, click on "Check for…
  • Bank Reconciliation Entries Duplicated by Sage 50 System

    HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…
  • What's new in Sage 50 CA version 2021.2?

    Summer updates are here for Sage 50 CA starting June 16, 2021! See this Sage University free on demand (link to French training is here ) overview of the 2021.2 release for full details. We've highlighted the top things to know below. Expect to see…
  • What's new in Sage 50 CA version 2021.1?

    Welcome to the end of 2020! Our 2021.1 release is straightforward, no new features have been added. Note that you must install the 2021.1 update in order to print/e-file with updated T4, T4a, T5018, and RL-1 forms. The download for the 2021.1 version…
  • sage 50 premium accounting 2019.2

    hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
  • How do I get the current updated version

    New server computer install of 2020.0 but files are saved in a new version and unable to open. I don't see a newer version in our files. Need updates to 2020.0
  • Finding Answers Fast: Resources for Sage 50 CA

    Sage has many resources to help you get the most value out of your Sage 50 Canadian Edition solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL: www…
  • can you please let us know when you have a totally new and running update for sage 50 2020.0?

    I have been using the CRA online payroll caculator for my 2020 payroll as I definately cannot trust Sage. Can you please just make a one time brand new update for those of us who have not converted yet... and one that works for sure without having to…
  • End of support for Sage 50 CA version 2018, what's next?

    Support for the Sage 50 Canadian Edition 2018 version ended on March 31, 2019 . Have you installed and updated your data to the 2019 version yet? Is your Sage Business Care plan active? If it is, then you can use the resources below to retrieve the…
  • What's new in release 2019.1 for Sage 50CA?

    We're launching the 2019.1 release of Sage 50 Canadian Edition this week! Here are the KB's with the updates and known issues for the latest release that was sent out to all SAN yesterday Dec 17 and will be going out to Quantum and Premium users this…
  • Sage 50 CA: Troubleshooting Windows 10 issues

    Microsoft had some buggy Windows updates recently(10 July) that prompted them to quickly release fixes for Windows (server and workstation) this past Monday (16 July). These fixes are KB4345424 (for Windows 8.1 and Server 2012 R2), KB4345420 (for Windows…
  • Where to Locate the Latest Sage Product Updates and Downloads

    Our knowledgebase resources and downloads are found at https://support.na.sage.com How to login: You may log in directly at the link above to access your product downloads using your existing Sage Customer or Sage Partner portal login credentials…
  • Sage 50 has found a problem in your company file and is unable to upgrade it (MySQL 5.6.10)

    Sage 50 has found a problem in your company file and is unable to upgrade it (MySQL 5.6.10) Recently upgraded from Sage 50 2013, to Sage 50 2014. Double checked, both server and client pc have installed Sage 50 2014.3 release. What's the problem…
  • UPGRADES INSTALLATION AND CONVERTING

    I recently upgraded to SAGE 50 PRO ACCOUNTING from SAGE ACCOUNTING 2010. when I try top one the company file I get a message that it cannot be opened because "This company has been converted to Sage 50 Quantum. It is still the same file I used with Simply…
  • July 2013 Update won't stick! Desperate for help!

    Hi everyone, I'm new to Sage City/accounting in general, and my computer knowledge only goes so far. Here is my dilemma: When I open my Sage 50 Accounting Pro, I am told I need to download and install the latest update (July 2013). I do this, following…
  • RE: Updates

    Hi Reen, It means you may have downloaded the release 3 update but not yet installed. You can verify what release your Sage 50 2013 is currently on by going to Help in the menu bar and select About Sage 50. If the update does not run automatically…