• problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?
  • "Unable to open company file" message returned

    Hi all, We're developing a COM-aware .Net assembly that is used in a legacy VB6 app and keep getting the above message when opening a connection via SDKInstanceManager.Instance.OpenDatabase. When we call our method from inside another .Net assembly…
  • Sage 50 CA Premium 2018 UPG

    Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…
  • Sage 50 has found a problem in your company file and is unable to upgrade it (MySQL 5.6.10)

    Sage 50 has found a problem in your company file and is unable to upgrade it (MySQL 5.6.10) Recently upgraded from Sage 50 2013, to Sage 50 2014. Double checked, both server and client pc have installed Sage 50 2014.3 release. What's the problem…
  • bad KEY File

    Windows 8 / SA 2010 Pro Reinstalled SA and when i try to open program (not a specific company) get bad KEY file and a message re unable to read registration info, make sure no other instances running. Haven't got as far as inputting license key etc…