Help Search Bar covering Minimize button in Windows 10

Posted By HelpyHelpDesk over 8 years ago

I'm using Sage 50 Premium on Windows 10. The Helper on the right is covering my minimize button. Can I relocate this Help Search bar or turn it off completely?

0 Erik79 over 8 years ago

No, but you can change the display settings in windows control panel-display to Normal/Smaller and then click OK and reboot the PC and that should stop it from being crowded out.
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0 RandyW over 8 years ago in reply to Erik79

Sage has removed the Help in the Title Bar in the current 2016 release.

And changed the screen colours to give the software a too-much-bleach-in-the-wash look, but that's another story.
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0 Sunrise Bauernhof over 8 years ago

We are seeing the same thing with Sage 50 Pro on Windows 10. We have a support ticket in with Sage and they have not been able to fix it yet . We tried the display settings thing, but it made no difference. Our Windows 10 has all the latest updates.

The tech support person did mention something about the .Net Framework. I checked to see that we are on the latest 4.6.1 .Net framework. Maybe Microsoft has changed something and it is affecting this Help Search control. Maybe Sage can fix it and get it off of the title bar!
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0 Richard S. Ridings over 8 years ago in reply to Sunrise Bauernhof

Sunrise,

I hate to be the bearer of bad news but if you have the problem, then you are not using the Sage 50 2016 version. Because there is no other version currently in the support plan, you will not see any changes to your version, whatever it may be.

I believe Sage indicated that 2016 is the only version tested on Windows 10 and that is probably why the Help option was removed from the title bar, because of the changes MS made with the operating system handling of forms.
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0 Jim_Palmer over 8 years ago in reply to dcalcutt

I was bothered by this problem too then I realized there's a keyboard shortcut for minimizing a window. See: superuser.com/.../what-is-the-windows-hotkey-to-minimise-a-single-currently-active-window

Press Alt+space to pop up a window and then press the n key. It's a bit cumbersome but often the keyboard is mightier than the mouse.
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0 Richard S. Ridings over 8 years ago in reply to Jim_Palmer

Windows Key + M is faster. Windows + Shift + M brings it back up again.
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0 Jim_Palmer over 8 years ago in reply to Richard S. Ridings

Hi Richard

I noticed Windows Key + M minimizes Sage completely while Alt + Spacebar then N just minimizes the current window.

I was in the middle of adjusting a vendor invoice and realized I had to add a project to allocate it to so "my approach" let me return to the main menu while Windows + M didn't help in this case.
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0 Richard S. Ridings over 8 years ago in reply to Jim_Palmer

Jim

You want Ctrl-B (or View, Bring Home Window to Front) to bring up the Home screen from most Sage 50 data entry screens. Or just add the Project from the Allocation dialog using the Create button.
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0 Sunrise Bauernhof over 8 years ago in reply to Richard S. Ridings

No. We are using the latest available Sage 50 Pro 2016.2 version. I even installed it on two other separate Windows 10 machines as a trial, and see the exact same thing.

Yes this is a minor issue, but it is still a bad design in the software.
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0 Richard S. Ridings over 8 years ago in reply to Sunrise Bauernhof

I have to admit I never saw the Help dialog on the module data entry screens, only the Home Window, so I only thought we were discussing the Home Window in this thread. When Sage indicated to us that they removed it from the title bar, I would have thought they knew it was causing a problem on all the windows and would have removed it completely, so I never really looked.

So if the main reason you need to hit minimise is to get to the Home Window, then use Ctrl-B, if the desktop, use Windows-M.
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0 RandyW over 8 years ago in reply to Richard S. Ridings

When Sage indicated to us that they removed it from the title bar, I would have thought they knew it was causing a problem on all the windows and would have removed it completely

The other screens haven't been updated to the new 'extra bleach' look. Fortunately. Not really a problem, the button's still there.

Microsoft seems to be really pushing that new 'everything is like a smartphone' borderless, 'scattered papers' interface look. I'm not a fan.
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