• Employer EI Calculation - Over calculation

    Our Sage 50 system is calculating employer ei amounts based on gross earnings, employer cpp, employer eht and employer wcb. It should only be calculating based on gross earnings, how can we fix this as we are over remitting? It is calculating on full…
  • Severance pay/Accounts receivable

    Employee is given a debt reprieve from Employer in a severance package. How do I post this..I need to credit the Receivables and debit the payroll. Client is using a Payroll Company. How do I report this to CRA.? Thank you.
  • Fishermen Payroll

    Hi, Has anyone set up payroll to pay fishermen? Can you explain how? Thanks
  • How to enter Auto Benefit at end of calendar year 2023 so it can be included on T4

    First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…
  • Payroll formulas

    When I completing our weekly payroll this message appears after each entry The payroll formuals being used are valid for the periods of 1-1-23 to 12-31-23. Are you sure you want to continue with this transaction. I have entered the 2024 payroll tax…
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Simply Accounting CPP & EI Deduction Calculations

    I am hoping that someone can explain why Simply Accounting is taking off so much CPP & EI that I reach the maximum contribution in the first six months of the year rather than taking off 24 equal deductions on each of my pay cheques throughout the year…
  • Box 14 Blank on one employee

    In reviewing our T4's for 2023 I have found one of our employee's Box 14 blank but should have a value. The income classification is used by all employees, there is nothing special about this staff member.
  • T4 adjustment - Taxable benefits

    How do we add taxable benefit before submitting T4?
  • CPP2

    If an employee reaches the threshold for CPP, will Sage automatically calculate the CCP2 at that point? Thank you
  • Adjusting the T4 electronic file

    How do I adjust the export file for filing T4's electronically? I have one employee that fell into two different payroll accounts for the year, but only one T4 prints in the one account for the full amounts. I need to correct each one in the electronic…
  • Calendar Year Change

    I have changed over to the new Calendar Year (not the same as the Year End) and Updated Federal and Provincial Employee Claims, however, when I tried to enter Jan 15 payroll, a warning said I have not updated to new year. Is this a new glitch or....?…
  • payroll manual deductions

    Why is payroll saying I have to do manual deductions as there are days in the previous 2023 year? It did'nt with the first pay (Jan 5th) of the year, why is it with the 2nd? this pay includes Dec 30/31
  • Payroll for a taxable living allowance

    We are holding a specialized program for clients whereby they receive a living allowance of $80/day which is taxable. How do I set this up in Sage 50 premium accounting? I've tried to change the 'units' but it doesn't give me any other options. I've tried…
  • Additional percentage of income tax to be taken off paychq

    I have two employees that want an additional 20% income tax taken off each pay. I have been doing it manually, seeing the original calculation, calculating 20% of the gross, then adding it manually to the income tax field - ie, reg tax is 178.68 , 20…
  • Manual Payroll CPP Calculation for recurrent Paycheque entry is Being Overridden Since 2024 Version of Sage 50

    Our church has one employee, the pastor. As a pastor, he gets to claim the clergy housing allowance, which allows him to deduct up to 1/3 of his salary before taxes for housing. This allowance is not recognized by Sage 50, so to create a paycheque for…
  • Severance pay

    Hello, I must set up severance pay for an employee, I followed this article ( https://ca-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=221924950016814 ) but sage gives me the following message "for the incomes you have modified…
  • Payroll Entitlements and Benefits

    I have entered the information to calculate entitlements, however the program is not calculating based on the information entered. Nothing is calculating for these fields. In addition, I have entered some incomes as benefits and those are not showing…
  • Payroll - No federal tax being taken off

    Hello we are trying to do the first payroll of the year and we have one employee who is not getting any federal tax taken off his check. and all the employees cpp and ei is incorrect. We have updated to 2024.1. Is there an issue because we have checked…
  • Combine EFT Files?

    Is there a way in Sage 50 to combine multiple EFT files from different companies into one that gets sent to the bank? We run separate payroll for each of our 3 companies but pay from one bank account. In Sage 300 we are able to combine the files to make…
  • 2023 Payroll to enter

    The system is operating on the 2024 version, but I still have 2023 payroll to enter. I need to get these entries in, but it's now saying I need to enter them manually. How can I enter the 2023 payroll without entering it manually? Since I am new to payroll…
  • unable to Post GL entry to Vacation payable

    Why I am unable to make an GL entry to Vacation Payable "2170"? Our company has contracted Ceridian to process our payroll, and there fore I believe I need to GL the payroll in, instead of using the payroll subledger. Thank you,
  • how do i pay remaining vacation Hrs for prior year?

    We need to pay vacation hrs. that employees did not use last year. How do I pay remaining vacation Hrs. for prior year?
  • Vacation pay calculation

    I have just noticed that this year, the system is calculating vacation pay on the EI Insurable Earning only vs the Gross Pay. I am located in Quebec and the calculation must be on the Gross. Why has this change occured in Sage50 this year?
  • EI and Tax amounts not calculating properly

    Hello, We did the update today and when trying to do payroll, I noticed that EI and tax amounts are not correct compared to the online calculator. Another pay cheque only had the tax amount wrong. I am awaiting a call back from Sage but was wondering…