I'm hoping someone can help. We're currently using the 2017 Sage software and we've run into a problem.
In our CDN company, we made changes to the form design on our receipt and saved it. Since we were going to make the same changes to our USD company, we decided to simply do a "save as" from the Report & Form/Receipts options, for both printing and emailing.
However, when we opened up the newly "saved as" USD .sfm, none of the changes from the CDN form were saved. We've tried accessing the Report & Form/receipts options through the home page of Sage, as well as through the Receipts window, and nothing has worked. We've tried "saving as" several times, and none of them take.
Thanks in advance!