Can't "save as" .sfm file - changes do not appear

Hi there...

I'm hoping someone can help.  We're currently using the 2017 Sage software and we've run into a problem.

In our CDN company, we made changes to the form design on our receipt and saved it.  Since we were going to make the same changes to our USD company, we decided to simply do a "save as" from the Report & Form/Receipts options, for both printing and emailing.

However, when we opened up the newly "saved as" USD .sfm, none of the changes from the CDN form were saved.  We've tried accessing the Report & Form/receipts options through the home page of Sage, as well as through the Receipts window, and nothing has worked.  We've tried "saving as" several times, and none of them take.

Any suggestions?

Thanks in advance!


Parents Reply
  • I'm saving it in the Sage folder on my drive.

    It turns out we figured out the culprit after I posted (of course).  We needed to go into the information section and change what was in the fields.  When we deleted what was in the second address line, everything popped up into place.

    Thanks for helping!

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