Sage 50 Canada

Hello, Recently, I found a Simply file for a committee within my company. It dates back to 2012. I know the committee was discussing the possibility of purchasing an accounting program so I mentioned that I found the data from 2012. I was able to access…

I recently installed Sage 50 Canadian on my work laptop, set up everything with my Sage account, but when I click to open the program, the "select a file" pop up comes up. I've never used Sage on this computer. We removed the application completely from…

I wish to change my old email , which I am using for my Sage Drive to a new email id. Will anyone help me how to do it , as I have not been able to find an answer from google. Thanks/AH Kapadia

Hi I'm a It guy trying to get my employers Sage 50 Accounting Multi-user set up to run off an single company file.......in the past trying to run and save from several users and computers in real time has caused some discrepancy's in the database. For…

Hi, I am hoping someone can help me figure this out. I am just starting up a bookkeeping business. My first client would like me to take over the bookkeeping and also take over payroll services. Until now, they have been getting the receptionist to do…

I have a few questions about Sage Drive. I'm the file owner, so the data files are located on my computer and I'm wanting to share with another user. So far all of the issues I've encountered have only been when I've used a shared file on my own computer…

Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…

Hello - a client of mine has finally agreed that her bookkeeping needs to be on an accounting system. What's the best course of action to allow both of us to see her books? Does Sage have the ability to allow 2 users on 2 different computers to use the…

Posting to AP&AR linked accounts in a journal entry? Sage tells me that it was the SAN members that requested to be allowed to post directly to the linked AP & AR accounts in a general journal entry. My question is were these SAN member made aware of…

I have just started to use Sage drive to work between my desktop and my laptop. Since starting Sage Drive, I have to log into SAGE drive everytime instead of just being able to work on my desktop with my local files. Also, there are times when I have…

Dear All, Able to sign in to sage drive management, but can't upload/download my sage account. message props: an unexpected error occurred, try again. Once it opened , but next onwards not able to sign in to sage drive. Please let me know some of…

I think this is probably an easy question related to settings and preferences in Sage50, and I feel kind of silly asking, but not sure what's happened here or how to get back to my original settings. Usually when I launch/open Sage50 I get that start…

Help!! I was using the 2016 version (cloud) on Friday and then all of a sudden I started having database errors. I was working away, and then got a big red X and the system crashed. I downloaded the latest updates but that did not help. I could not…

Is there a way to do the work in my 2016 version and then have my clients computer accept my work back into their 2015 file? Or do I need to get them to upgrade their software to the 2016 (or 2017) version. Thanks, Dustin.

Hi there, Reaching out to get more information about the Sage 50 SDK available for the Canadian Edition of the software. I've downloaded the SDK and was successful in getting it up and running in a test environment. I quickly realized that the SDK…

After upgrading to the 2016.2 accountant's version I've found a strange bug. When I have a company open and I select open company from the top right icons this closes down the current company and opens a new one. However, when my new company opens the…

We are two in the office who invoice customers, create new customers, pretty much edits & update all the information on Sage 50 2016 Premium, both PCs are on a network if this makes syncing them any easier. Alot of people say hey just save the backup…

So here is the scenario: When checking the data integrity, it is noticed it is out. Being new to the company, I've discovered this has been out for several years and no one has corrected it. How do I go about correcting the issue? Debits and credits…

Hi, I have a physiotherapy clinic as a client and they use Practice Perfect as their POS / Medical Billing/ appointment and client tracking. This is the second year end that I have completed with them and we are not able to balance our deposits and…

I have a error message when trying to printing some reports, it reads Your accountants are not in logical order the reason is that there is a missing group after account 5810. Until this issue is resolve you cannot open some of you reports. I am not sure…

I am trying to sync Sage 50 2013 with Outlook 2013. When I open Outlook I receive an error message that "the parameter is incorrect" - referring to the Sage 50 Add-in. I ran and installed the Sage 50 Add-in for Outlook after downloading and installing…