I went to renew our Sage 50 software. I logged onto the website, and noticed something looked out of place. I couldn't access some things and it said to contact ____ at our company. However, there was never a person by that name at our company. I called Sage and was told there were THREE people listed as contacts, and I was NOT the primary contact. We are a small organization and actually do not even have three staff. The agent gave me an email address, and I said that's an email address (extension was bigpond.net.au) in Australia. I lodged a complaint since I believe a breach has occurred in my account. I purchased the software, and now I'm told there's other people, from Australia nonetheless who control it. They couldn't confirm information as I was not the primary contact. Sage has said they're going to call me back, but my complaint is more than just wrong names. My account was breached. If I didn't have to renew, I still would not know. Depending on the outcome, I may be switching accounting software...
And I urge people to verify their account information is correct.