Sharing with Remote Access

SUGGESTED

After a crash my company stopped sharing. When I try to re-share it I get an error message saying that I cannot share the company as a company with the same ID is already sharing the company and to please stop sharing that company first. I am stuck as I'm not sharing another company?

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    SUGGESTED

    Hi @Bill,

    Thanks for reaching out. You likely already found an answer for this issue.  If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps. KB 105714 has some steps to try regarding the Error: "A company file with the same ID is currently being shared" when trying to share a file with Remote Data Access.. 

    Warm Regards,

    Erzsi