Using Sage 50 with a VPN

Question

I am using Sage 50 2018 Canadian Edition on a single computer with the database saved on the same computer. 
 My problem happens when I am connected to the internet through a VPN for my wireless internet. 
 When I am connected through the VPN to the internet I cannot open Sage 50 - even the sample data. I can start the program normally and sign in normally with password etc. and then the screen flashes a few times as if it is going to open the program and nothing ever opens. Connection Manager is running and connected. 
 If I disconnect from the VPN I can open the program normally like it should open. I have Sage installed on 2 computers both with the data saved on the same computer and both have the same problems. 
 I can connect normally by disabling the VPN but it would be nice to not have to disable the VPN if anyone knows how to get around this problem.

Erzsi_I · Answer

Hey , Thanks for reaching out. Please review the below resources on: 
 Options for working from home using Sage 50 CA 
 We've put together a list of tips ranging from setting up your remote employees for success, setting up your remote workstations and software and the helpful cloud connected options available to Sage customers. Visit the post Working remotely for small business owners to read more. If you have questions about your options when it comes to file sharing on two different locations visit the link the Sage KB 14807 here for details. Please consult your IT technician or Network Administrator for remote access software recommendations that can help your business during this unprecedented time. Warm Regards, Erzsi

Sage 50 Canada

Using Sage 50 with a VPN

Options for working from home using Sage 50 CA

Options for working from home using Sage 50 CA

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