Hello,
I have problem of paying the remittance for the month of December.
So, I updated our sage to the 2021.1 yesterday and today I wanted to pay the remittance for December. For a payroll of $44369.77, Tax $6048.36, CPP $2023.48, EI $611.19, if I click on pay remittance it shows me to pay Tax $12728.07, EI $3227.43, CPP $8267.38. Definitely this is not the amount that I have to pay, it is way too much. Do you think there might be a glitch in the updated software or is it something else that resulted in this huge due amount? Does anyone have the same problem?
I tried to call sage support and I was being transferred from one department to another without any luck.
Thank you.