Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We gave our financial administrator a new computer a few months ago. When I set up the PC, I installed all the software using my (domain) administrator profile. I then set up the account for the regular user - the financial coordinator. She is able to…
Since Sage isn't willing to provide any sort of support, I need your help.
We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
Bonjour,
J'ai Sage expert et windows 7 seulement. Je reste coincée à la mise à jour 2018.4 qui me demande de désinstaller et de réinstaller le logiciel. J'ose pas car 1- je doute que cela résoudra le problème - 2 - je réinstalle comment ? En copiant…
Get ready for our latest Sage 50 CA update with changes coming to two key areas:
Payroll Taxes
Sales Taxes
NEWS
Look for the Sage 50 CA program to prompt you once the update is available. Sage Accountants Network members (SANs) can expect…
We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…
Hi
I just bought the 2019 version. I have downloaded to main computer and Laptop. Main computer is working fine.
Now I want to put my information onto my laptop.
I can't seem to get it to acknowledge my back up, when I try to load my info to the…
We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed?
Do you want to continue the installation? Yes or No"
I have tried uninstalling to start over, but it won't allow…
Hello, was trying to add Sage 50 CA on a laptop with Win 10(and a working copy of Sage 50 2018 and 2014) , originally, installation was failing to complete install of Microsoft Visual C++ 2012...
I Installed Microsoft Visual C++ manually from Microsoft…
Hi everyone,
I had a problem with my computer and I lost my update files for sage 50 2014 Accounting 50. My database are for the update 4, but the version I reinstalled is 0. If someone have the file, or know where I can find it, it will help me!…
Hi,
I'm looking for a download link to an old version of Simply Accounting - 2011. I have an install CD but my new PC doesn't have a CD drive. I'd rather not have to upgrade to a new version.
If anyone could send me a download link to a 2011 installer…
Having issues with accessing company files from our new Windows server 2019. Firewall is off, Sage 50 2019 is installed as server installation.
The error that I receive on the workstations is;
The Connection Manager could not start the database engine…
I just installed the product but cannot open the sample data or create a new company.
I have uninstalled/installed multiple times, Run as Administrator, Changed my date format and checked all the things I have seen posted else where.
The installation…
Review this Sage City post . Avoid the wait times. There will be upcoming webinars available this week for support install help. Check back for more dates soon.
Sign up for our quick LIVE webinar step-by-step walk through. Depending on the date you…
2019.0 installation help is available:
Avoid the wait times and sign up for a quick webinar where we guide you step by step on how to install the 2019.0 and maybe solve any installation hiccups.
Register for the webinar at
https://sagena.webex.com…
After a couple hours yesterday between sales and tech support I installed Sage 50 Premium purchased from Staples (on sale). This is the error message I got. I installed the second version on a different laptop that has never had sage on it and I get the…
Hi,
I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
newly install our sage 50 and keep getting this error message " the sage 50 connection manage is installed but it isnt running on the computer where you store your data"
Hello,
Our backup is in English version as we have been using the English version for a long time but we will reinstall Simply in FRENCH version, I would like to know after restoring data, will it appear all in French or still in English?
Thanks…
I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly.
As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…
I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
