• 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • Windows 10 pour Sage expert ?

    FormerMember
    FormerMember
    Bonjour, J'ai Sage expert et windows 7 seulement. Je reste coincée à la mise à jour 2018.4 qui me demande de désinstaller et de réinstaller le logiciel. J'ose pas car 1- je doute que cela résoudra le problème - 2 - je réinstalle comment ? En copiant…
  • Installing to 2 computers

    Hi I just bought the 2019 version. I have downloaded to main computer and Laptop. Main computer is working fine. Now I want to put my information onto my laptop. I can't seem to get it to acknowledge my back up, when I try to load my info to the…
  • Options for moving on-premise Sage 50 CA to virtual private server e.g. Azure?

    We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…
  • Location of download for Sage 50 CA 2019 Rev 0 can only find Rev 1

    Looking for the download link on the Sage website for the Sage 50 CA 2019 Revision 0 to install on a new desktop.
  • Download / Install Link for Simply Accounting 2011

    FormerMember
    FormerMember
    Hi, I'm looking for a download link to an old version of Simply Accounting - 2011. I have an install CD but my new PC doesn't have a CD drive. I'd rather not have to upgrade to a new version. If anyone could send me a download link to a 2011 installer…
  • Windows Server 2019 and Sage 50 2019 issues opening files on the new server

    Having issues with accessing company files from our new Windows server 2019. Firewall is off, Sage 50 2019 is installed as server installation. The error that I receive on the workstations is; The Connection Manager could not start the database engine…
  • New install Sage 50 Pro 2019 Canada Edition - cannot open/create Company file

    FormerMember
    FormerMember
    I just installed the product but cannot open the sample data or create a new company. I have uninstalled/installed multiple times, Run as Administrator, Changed my date format and checked all the things I have seen posted else where. The installation…
  • Sage 50 2019.0 - Canadian Edition - Install help

    2019.0 installation help is available: Avoid the wait times and sign up for a quick webinar where we guide you step by step on how to install the 2019.0 and maybe solve any installation hiccups. Register for the webinar at https://sagena.webex.com…
  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
  • intalling sage 50

    newly install our sage 50 and keep getting this error message " the sage 50 connection manage is installed but it isnt running on the computer where you store your data"
  • New File Format after an update SAI.

    FormerMember
    FormerMember
    I am getting an error that reads "cannot open company file. This data has been updated to a new file format and is not compatible wit the new version of the software". Sage did an update last week Wednesday but it has been working fine since the update…
  • Reinstall Simply in French version but backup in english version. So after restore data, will it appear all in French or English?

    Hello, Our backup is in English version as we have been using the English version for a long time but we will reinstall Simply in FRENCH version, I would like to know after restoring data, will it appear all in French or still in English? Thanks…
  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
  • Sage 50 Cdn Edition won't open because "api-ms-win-crt-runtime-I1-1-0.dll" is missing.

    Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.
  • Old to new file

    I am a teacher and I am having problems opening a company file that I had upgraded from 2013 to 2016, however, the file was corrupt when I opened it, thus I deleted it and then I downloaded the company info again and now I can't open it. I am receiving…
  • Uninstalling trial sage 50 before installing purchased Sage 50

    I have entered 1 years worth of our new company's accounting information into the trial SAGE 50C. It is expiring in a few days so I have purchase through a Vancouver agent, the Sage Pro 50 program. It is instructing me to delete the trial version, but…
  • Error messge while updating/installing CDN Release 2016.1

    Erro: 1603 fatal error during installation. Window 7 System issue? I had windows updates installed. Please advise. Judy
  • Student Activation Codes not Working

    I am getting an error when I try and activate a student version. I have uninstalled, used student clean up app, and reinstalled and still it doesn't activate. I require this program for my current Sage 50 Online class. I have spoke with customer service…
  • If I have a CDN & a USA company do I have to buy both Sage 50 versions?

    Hi everyone, Do I have to buy both Sage 50 versions, one for Canada and one for USA if I have two companies that are related? Thanks, Richard
  • Corrupted Simply Accounting Start Up, AnitVirus Quarantine Simply file, Simply Won't Start up

    Hello, First, I used Simply Accounting Pro 2011, I run it on my Macbook Pro in a Windows 8.1 Virtual machine by means of Parallel 10. Yesterday, when starting up my Windows 8.1 in Parallel, my antivirus called Avast Free, found an infection in a Simply…
  • bad KEY File

    Windows 8 / SA 2010 Pro Reinstalled SA and when i try to open program (not a specific company) get bad KEY file and a message re unable to read registration info, make sure no other instances running. Haven't got as far as inputting license key etc…