• How do I correct an opening balance error in bank account?

    When the system was setup, the person who did the setup, opened the bank account with 50K CR instead of 50K DR. When I took over in January, I wanted to correct the opening bank balance. I went through the account setup and changed the opening balance…
  • Inventory and item cost problem

    Hi We have a problem with my inventory. We do house and buidling wiring. We sold and install different type of cable and sometime it's sold foot by foot or in a package and I have an ''service'' item for that purpose. Also since we are in canada…
  • LOC set up wrong

    The bookkeeper before me has the line of credit account set up as a cash account. So I am unable to record payments on it and account for it correctly. Sage will not let me simply change the account type to a liability. It is only giving me asset options…
  • Pay Credit Card correction

    I used the "Pay Credit Card Bill" feature in the payments window. In error, i entered the wrong date. I went to change it, but I keep getting a message no data? How can I fix this? Why does Sage do this?
  • Correcting a mistake that affects bank reconciliation

    Hello all, I am just getting back from a med leave and have found an error that my temp made. Wondering if anyone can help me out. We post a recurring entry each month, which is a direct deposit to us. I had posted Aprils payment before I left. However…
  • Cannot enter inventory adjustments. Help please?

    Using sage 50 premium accounting. I recently started at a place that has their inventory listed in sage. It is our year end now, and I can't make inventory adjustments to actual because: When their inventory items were originally entered, they entered…
  • Transfer A/P amount to A/C to clear?

    Hello, Instead of making a purchase voucher, I made a general journal entry and cleared the accounts payable account via cash. However, instead of this amount linking to the accounts receivable, I know have amounts in both A/P and A/R. How can I transfer…
  • Trying to clear off old negative balance invoice in payables

    I have taken over a set of books and am trying to clear off an old negative invoice in payables. This is from 2 years ago and looking back through journal entries there were about a dozen corrections/reversals. It shows as a zero original balance but…
  • Repayment of EMployee benefit

    Hi We had an employee go on maternity leave, for just under a year. We continued to pay her medical insurance. There were no weekly entiries made, as it normally came off her check . Now that she is back, i need to figure out how to enter her payments…
  • Payroll was entered manual and now entering in module -- Different amounts

    Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…
  • Voiding an Invoice

    Hi everyone. I was hoping someone could help me or guide me on this situation. I have a customer who signed a contract and gave a deposit in 2015, however, same customer decided to cancel the job when we were ready to start this year. My question is…
  • Multi Year Data Input and Adjustments

    Hi, Situation : My client recently lost all access to their old accounting software (the only access they have is to their data is via excel reports). It is my job to import their trial balance from 2008FY to 2015FY into Sage 50 2016 CA. My next step…
  • Historical Inventory - Help!

    On April 1, we set up historical data for our inventory products. Several of these inventory accounts used serialization. Switched to go live, and then when trying to process a sale, the items associated with serialization would freeze the system. After…
  • Vehicle for sale

    Recently our company has started selling vehicles. I need to set up each vehicle as a cost object (I say cost object because I have considered doing and inventory item or perhaps a project) that needs to have the ability to have costs added to it such…
  • YR END Closing Owners Drawings?

    Hi All, I am a bookkeeper for a sole proprietorship. When I took over last year I was basically left to figure everything out on my own and told to go off what had already been taking place. The business has never closed out Drawings at year end. I…
  • A/R clean up

    I was wondering if there was a way to move money from a journal entry that created a deposit months ago to a bank account and apply it to an outstanding invoice? The bookkeeper that I have taken over for never really paid any invoices and just created…
  • WCB rate change

    WCB rate got changed during the year. The WCB payable account now shows $21 more then actual liability, which I've calculated based on the current rate. Did not realize it until now when verified it with WCB. How can I adjust the WCB payable account to…
  • Inventory and Project Help

    Hi I have 2 issues I am trying to figure out and would value any assistance 1. Inventory raw material We buy sheet metal by the plate size and sell by the sq ft but often the cost of the same material thickness will vary by the size and quantity…
  • Vacation Percentage Correction

    When I set up a casual employee in payroll, I forgot to put the percentage amount in for their vacation pay. We then owed them vacation for two pay periods so, on the next pay period, I entered the correct percentage in the settings and changed them from…
  • Customer product return (RMA) with restocking fee

    Hi Everyone, I recently had to take products back from one of my customers. A credit note was issued for the amount the customer paid minus a restocking fee. EX: Products Cost: $100.00ea Products Sold: $120.00ea Credit note issued upon…
  • Made an error deducting union dues...

    Hi all, Just finished submitting my payroll info for direct deposit, and noticed an error when doing my reports. I deducted too much for union dues from one employee. I contacted the union, and they said to forward them the correct amount, and make…
  • posted to the wrong account how to fix?

    We have a company that we buy lab supplies and also have a service contract. Since it's the same company, I have to remember to change the account when I post the Service Contract which I forgot twice. One is posted in the previous year (15/01/2015…
  • Help!! Really old invoices. Client wants to change the sold to part in order to pay

    I have a few invoices that are way past due but not yet in bad debt and the client now wants me to resubmit it to a different client name. Obviously i can no longer adjust the invoices as they are from a prior year. I know you guys touched this subject…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…
  • Payroll went to Account 5410 Promotion meals and travel instead of 5520 wages and salary for 2014 in Sage 50. I can not find the transactions to reverse

    I am using Sage 50 pro accounting. 2014 year. I entered the payroll information and when I was checking my Accounts saw a huge amount of money in Account 5410, so when I checked I discovered the payroll went into 5410( promo. meals and travel) instead…