Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We just started to use the shared file feature as we have 2 locations (different buildings) for 2 different computers. We have set everything up for each location, but discovered today that the forms we have designed in Sage do not 'travel' with the file…
I am on a shared system (2 Computers) and when I enter a client or quote or add customer it says I have duplicate entry.
We are able to add customers on the front counter system but not the office system- and they are being shared.
The office sage…
Bonjour gang,
J'ai installé le cloud pour une des compagnies à qui je fais la comptabilité. J'ai installé aussi chez ma cliente le logiciel (avec ma license) pour quand je vais aller directement à son bureau pour travailler et pour qu'elle puisse aussi…
HI all,
Our business has some long term clients, with a huge list of invoices and payments. To prevent the client statement from getting too long, every year we clear the old data, to reduce the length of our receivables->client aged report. We need…
Im running sage 50 version 2021 and im having this problem. I use the cloud service sage one This transaction could not be processed because the company database could not be found, or the database engine is not running. If your company data is stored…
Good morning,
I set up Sage 50 on my home computer last week, and want to use it for the first time in this fiscal (which started April 1st). I've already opened the new fiscal at the office, but now at home I'm being asked to back up my files and open…
Good Morning, I need to understand how RDA actually works. We are a company running Sage 50 Cloud Premium Canadian Edition. We have 2 users for a "shared" company.
We've discovered that you cannot save your work in multi user mode. We see that for both…
Hello Team,
I recently migrated our Sage 50 CA from the local server to the ServerCloud (PasS). On the same cloud server, Sage 50 CA is integrated with the DispatchMate application meant for logistics management. From DispatchMate invoices are exported…
Hi,
I have had some difficulty opening files on the remote access server. The most recent error message is : Server is too busy right now. Try again later. Any solutions to this error message. I can't get back into my client's file. Please let me know…
I have the Sage 50 Accountants edition, and one of my clients wanted to have access to their company data.
I made the mistake when setting up the remote access of saying I was the data owner.
Now I can share the data with my client, but she wants…
Hello - I've setup Remote Data Access so we can work from home but I'm also trying to use AutoEntry for AP. AutoEntry does not seem to work with "share" mode so I'm wondering if anyone has a work around for this? Maybe once AutoEntry is "connected" through…
Bonjour,
Je ne suis pas capable d'ouvrir une entreprise partagée. J'ai un message d'erreur qui indique que 'Cette entreprise partagée est déjà ouverte' alors que ce n'est pas le cas. Cette entreprise n'est ouverte sur aucun poste.
Que puis-je faire…
Since I started sharing the company file with our accountant remotely, the two of us in the Office cannot work in Sage even if multi-user is selected. Only one of us can work in it at a time, which is unproductive. Also, there is no option to switch from…
I am unable to access Sage on our main server. receive the following message: you have a valid Sage ID but you are not authorized to use this feature. Contact your Sade ID administrator so you can use this feature: I am the administrator and i am able…
Hi
Recently, mainly since 2021.0 installation or shorlty after, we are ofter experiencing issues while we are working on Sage.
This mainly reocurs when we either submit an invoice or close Sage. Sage Drive Synchronisation pop up is showing and it…
Hello,
We currently use Sage 50 with Connection Manager installed on a server and multiple computers accessing the company database from a network share in that server. With Covid and our user working 90% from home over VPN it is really slow for them…
I have one company that I cannot open from Remote Data Access...it just continually says unable to open, try again later. All my other companies work fine. I have been working offline with this company since this has happened - I would like to just stop…
We paid for the EFT direct upgrade, but Alberta Servus Credit Union doesn't show up in the drop down box for the banks available. I've called Sage who says yes they support it and tell me to call the Credit Union to find out what format they use... Called…
Please I cannot start my Simply Accounting Set up.
It keep telling me cannot connect to Connection Manager.
What should I do.
Will Need an URGENT ASSISTANCE
I installed sage 50 premium cloud on my laptop to use in a remote location with internet. However when I try to use the download company from the cloud Sage 50 says "
To use Sage Drive, please purchase or update to a service plan that provides this…
How can I use another Sage Drive login on my computer? I have two personas, depending on what type of work I am doing. Some is contract work and some is employment work - so I have two different SageIDs, with two different email addresses.
