• Moteur de base de données a décelé une erreur

    Depuis ce matin nous avons cette erreur, tout les postes de travail sont a jour avec sage
  • updates

    I have Sage Pro Accounting Version 2021 loaded (at the same time) on two office computers. Computer #1 (desktop) seems to have updated and indicates a version Release 2021.2 28.2.0.1; Computer #2 (laptop) has not updated and indicates a version Release…
  • "There is no data to report"

    When doing analytical work using either the "Account List" or "Receivables Ageing Report", I'm getting the message "There is no data to report". I'm trying to solve a problem by digging down to the original transaction so I can either change it or reverse…
  • MAPI Result Code 21

    I have specific clients that when I email, I get the MAPI error that outlook can't send the email. I saw the earlier post about it, but I've had this issue for years but only when I specifically email certain clients. Is there a fix for this? I was hoping…
  • “Cannot open company file. A required data file is missing" - any guidance?

    Getting this error when trying to open the file.
  • Connection manager

    Connection Manager starts on host computer but not on the remote computer accessing the data, which would be fine if we didnt have multiple users, it was working fine until today, tried resharing the data and even making new folders to share and all do…
  • Version 2023.0

    Depuis que j'ai téléchargé la nouvelle version 2023, Sage est beaucoup plus lent ... Suis-je la seule ? J'ai un ordinateur puissant et récent je ne crois pas que ce soit ça le problème !
  • WSIB ceiling not updated automatically inside Sage 50

    I am not sure, if it has been already addressed by Sage, but I noticed that WSIB is being accrued on pay-cheques for a person who is over the WSIB ceiling of $100,422 (for 2022) this month. All the years prior to this one, Sage 50 stopped accruing WSIB…
  • SYSTEM CRASH SAGE50 2023 ''LOOK UP INVOICE''

    Hi, Since I have upgraded my sage 50 premium accounting (release 2023.0), every time I want to look up an invoice (in sales journal and in purchases journal), the system crashes and a pop up comes saying ''an unknown error has occured. To protect your…
  • Slow open after login

    I'm unsure where this post actually belongs, so here it is in general. Yesterday I upgraded our Sage from 2022.x to 2023, the process went fine throughout the several machines including the server. However afterwards it was noted that all of our…
  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…
  • 2023 release performance

    Has anyone else found that the 2023.0 release performs more slowly when generating reports and exporting to excel?
  • Accountant's copy

    I've just finished updating Sage 50 and I no longer have the option to create an accountant's copy in the drop down 'File' menu. It's not greyed out, its just completely gone from the list of options. I need to send an accountant's copy over and can't…
  • New Sage 50 program Icon

    Not sure where else to complain and to bring support to my cause. The new Sage 50 (2023) icon is horrible. Windows uses a black task bar, why would any company use a black icon with a white dot as their program icon. At quick glance I can't find the icon…
  • Sage 50 Canada Quantum shuts down

    If I haven't been on Sage for a bit, it will sometimes shut down and I get the following message "This transaction could not be processed because the company database could not be found, or the database engine is not running. If your company data is stored…
  • Sage 50 accounting version with inventory transfer

    What version of sage 50 accounting has the inventory transfer feature?
  • Error message - "Cannot open company file ... "

    I am trying to open one of our client's Sage 50 files, and I keep getting the error message: Cannot open company file ... ... Either another user has opened the company in single-user mode or another program is using the data. Please try again later…
  • Six old invoices were emailed without being logged on to the program?

    No one was logged into SA at all yesterday and six old invoices were sent to customers (three to the same customer with the last one sent saying TEST) The system will also occasionally log me out saying busy with another user when NO ONE else is logged…
  • Is Sage 50 down?

    Is Sage 50 down? I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"
  • Error Message Apr 27 2022 630am

    There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?
  • sending email invoice error code

    an error occurred sending the email , invoice. MAPI result code 21. We have shut down and closed out, rebooted and started againTried to send an email from Outlook and it worked. Please help me resolve I need to make up and send out invoices.
  • Error with Sage Exchange

    Unhandled exception error has occurred in your application. If you click Continue the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Object reference not to an instance of an object…
  • SAGE 50 SHUTTING DOWN AFTER A PERIOD OF INACTIVITY - PLEASE HELP

    I HAVE HAD ISSUES SINCE THE LAST UPDATE IN DECEMBER 2021. IF I HAVEN'T BEEN ON SAGE FOR ANY PERIOD OF TIME, I GET THE FOLLOWING MESSAGE: This transaction could not be processed because the company database could not be found, or the database engine…
  • Downloading Bank Transactions

    The bank won't download the credit cards past Nov 27, 2021 - this happened once before and I just needed to update my Sage - my current version is up to date
  • Log4j Vulnerability

    I have Simply Accounting 2012 and I was wondering if it is affected by the Log4j vulnerability? This product is EOL but it would still be good to know if this product is vulnerable. Thanks!