Sage 50 Canada

Hello, All my reports show a Gross earning total that is erroneous as this total includes any non-taxable non-monetary income although I have not checked the any columns under Payroll, settings, income... This means taht all my employees report, T4…

We have two payroll accounts, RP0001 and RP0002. We have an employee that started out as RP0002 and then switched to RP0001. There was not a second employee account made. Remittance amounts were paid for RP0002 and then RP0001. We get one T4 for them…

I have a problem and am hoping someone can soon provide a solution. A new clients ex-bookkeeper did their bookkeeping and payroll using Simply/Sage. I do not know what version but I assume it was sage if they were doing payroll in 2017 and 2018 Here…

My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…

Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …

Good day, When printing employee T4 slips, there is no option in the T4 options box to select Box 52 (I have it set in my incomes and user-defined expenses, but there is no place to report it properly for CRA on the T4 module). For anyone who has employer…

I am currently processing the T4's for all my clients. However, sometimes when I process the printing of the T4's and summary, the program stops responding and I have to shut it down and start it up again. I am using accountant version 2017.1. It started…

Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…

I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!

Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…