• Bonus Tax Calculation

    How do you set up an income in Sage so that it uses the bonus method to calculate the taxes for a bonus paid to employees? Taxes need to be calculated differently than for regular income and I don't see a way to set this up. I've called Sage twice and…
  • direct deposit for employees

    Has anyone had a problem with setting up direct deposit for staff I deal with RBC and I deed to have a Originator # or cusotmer number from the bank and no one knows what that is so now I have added direct payroll to my account and can't use it can some…
  • Needing Help from a "Level 2 Specialist" re: Payroll Error in Sage

    We are having an error occur in Sage that we need help with and I am quite frustrated after being put on hold for over an hour. I did get some about half way though my wait, who told me I needed a "Level 2 Specialist" and then put me on hold again...…
  • Sick pay, Payroll

    Hi, I am wondering if anyone knows the best way to set up sick pay in the payroll module? The employee is on hourly pay. I had just set up their total number of sick days as an entitlement and just added 8 hours to their pay and took a day off of their…
  • Payroll

    How do you record payroll expenses in the period they were incurred? If the pay period end date is May 31st but the cheque date is Jun 6th, Sage records the expense on the pay date rather than the pay period end date. Our business uses accrual-based accounting…
  • Manual Payroll Input

    Last year we purchased Sage 50 Pro and it did not have the payroll module. I had hoped on manually inputting payroll, as we only have two employees, only to discover that all the payroll accounts were marked as read-only. I couldn't post any transactions…
  • Payroll - Link Different Income Accounts

    Hi. Using Sage 50 Premium Accounting (Canada) I want to show the commission paid to our employees as a different account/income account. I created a new one and linked it, but when I do up a pay cheque, the income is all out of the same account…
  • EI Deduction resulting in T4 Amendment?

    I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…
  • Entering employee and employer remittances in sage 2020

    I use Ceridian as our payroll provider and am wondering what is the best way to enter employer and employee deductions in sage when entering in the payment to the payroll provider?
  • payroll

    I have a extra check posted in payroll. It is in last years payroll. the source deductions have been paid. How do I reverse this check and payroll Information? the check is not a valid one.
  • Payroll entry by former bookkeeper

    Good Afternoon, My former bookkeeper posted an entry on Sage50 for an employee, who has the following details: Regular wage $14, Overtime wage $21 per hour. Bi weekly pay - 80 hours per a period Vacation is 6% retained Deductions: Group…
  • Salary

    When creating an employee who gets paid by salary semi-monthly, how do I put that in? For example if I have an employee who gets paid 40,000 a year but they get their pay semi-monthly, how would I put that in?
  • Vacation earned

    I have encountered some issues with how the vacation was being calculated in Alberta for a company that I have recently taken over for. The vacation was being calculated after the RRSP and Benefit deductions were deducted from the earnings. In some cases…
  • Employee dropped from list

    One November employee has disappeared - He shows up in the remittance report, but his name does not show on the employee list/pay stub report. Therefore, my November employee detail total doesn't match my November remittance.
  • IMPORTANT NOTICE FOR JANUARY 2020 TAX UPDATES

    Dear Sage 50 Customer, The CRA announced late changes to the employee personal basic claim amounts, increasing the amount from $12298 to $13229. These changes were not able to be applied to the January 2020 tax updates for Sage 50 2019 and 2020. They…
  • Payroll issue and new user

    Lambourne: Hello Alwyn, This is my first time on Sage City and I was trying to figure out how to ask a question on the support page? Any chance you can tell me that, I can't seem to figure it out. Maybe you can also answer my question: can I start my…
  • 27 Pay periods in 2010

    Hi All, Next year has 27 pay periods for my company. When should I make the change in the system to set it to 27 pay periods from 26? My first payroll of the year is January 3 so I want to ensure that I have the right information set up for proper reporting…
  • payroll underpaid employee

    HI, I just found there is an underpaid employee. She has already left our company last year and there is 10hors under paid for her. What should I do ? How do I enter into simply accounting ? Is there anyone who could help me ?
  • Retenu additionnelle sur un salaire

    Je dois prélever un montant à chaque paie pour un employer, mais je n'y arrive pas. Comment faire?
  • Year End Close and issuing cheques (payroll as well) after the year end Oct 31 2019??

    I am new with SA Canadian edition. Our year end is Oct 31/2019 and I need to issue payroll, cheques and bank deposits. I can't move forward close the year as I haven't received year end entries from the accountant yet (obviously) Is there an easy way…
  • New to Sage, Accounting/Book Keeping

    My husband just opened a Business (Sole Proprietor) we are in Canada.. I am completely new to Sage & have no accounting sense at all. I have a few questions.. When trying to do a pay cheque, I enter the hours and pay rate but it doesn't show the deductions…
  • Rental Payroll Deduction

    FormerMember
    FormerMember
    So we are planning on renting a house from another company to be used as a staff house. We will then charge our employees a fraction of the cost of the rent and the company will pay the rest of the cost. Question: Do we count charging our employee rent…
  • Payment adjustment accounts in the pay remittance - Are they correct?

    I am trying to pay remittance... Are the payment adjustment accounts right as shown above? CPP - is listed in payment adjustment account 5430 - CPP Expense EI - is listed in payment adjustment account 5420 EI Expense and TAX - is listed in the…
  • BC EHT

    FormerMember
    FormerMember
    I have set up the new BC's EHT (Employee Health Tax) in Sage as per Sage instructions ID 14141 & ID 95030 in our company test file and when I input an employee payroll there is a EHT Expense & EHT Payable based on the 2.925% of Gross salary. The EHT has…
  • paycheck issued in January for wrong amount and needs to be corrected along with CRA amounts

    I work with Sage 50 Canadian Edition 2019.2 I have two paychecks that were posted in January with the wrong amounts. CRA remittance was paid based on these wrong figures. I need to correct in order to reconcile the account and do not know how to post…