• How do I reverse a posted sale and deposit from prior period without affecting taxes owning?

    I accidentally posted 2 sales for the same amounts, once to the prior entity and then again after a name change. The deposit was recorded twice as well. Bank reconciliation still shows the 2nd deposit amount and I'm looking to clear that up, but don't…
  • Post-dated cheque cashed early by bank - how to reconcile bank for that month

    Hi, I just noticed that one of the post-dated December cheques was cashed in November. How should I proceed with bank reconciliation in this situation? Many thanks!!
  • US Bank Rec

    When I go to reconcile my US bank on Sage 50 it shows that I am reconciled , I process but it does not complete the step. It goes back to the screen as if I never processed. It has happened the last few months, so according to Sage I haven't reconciled…
  • Upload to Bank Services - Refuses to accept ANY file

    Hello, Have a couple of files where the Upload to Bank Services stopped working properly and don't know how to go about restoring this. After trying a few different options, OFX/CSV/QBO none of them work. What happens is after clicking on the "Upload…
  • Money Transfer auto deposit for rent

    We have multiple properties and most of our rents are paid using Interact e-transfer which is now set up as Auto Deposit. What is the easiest way to track and reconcile in bank as it only show amount and the company name in the account and we have multiple…
  • Account reconciliation

    Hi everyone, I am new to Sage. I am able to get the Account Reconciliation Detail Report for my US account but not the Reconciliation report. I am able to get both for my Canadian account. Has anyone had this problem? Thanks, Gary
  • Bank Reconciliation

    I am trying to reconcile a bank account and it states that another user has locked account for reconciliation. I have never done this before and not sure how to proceed to unlock.
  • upload bank statement

    Hello - Can I convert my bank statement from pdf format to the .ofx for sage upload? I can't seem to find the option when downloading from my bank.
  • How to match multiple GL entries to one bank statement entry in the Match Transaction window?

    How do you match multiple GL entries to one bank statement entry in the Match Transaction window? Do you have to make a proxy account to accumulate the GL balances so they can be matched to one bank statement amount?
  • Bank rec issues of unresolved amt of previous month's closing bank balance before I start.

    Bank rec issues of unresolved amt showing of previous month's closing bank balance before I even get started. Checked data integrity all is fine. No JE postings were missed. Has this happened to anyone else.
  • Unresolved Bank Reconcilation

    So I am trying to reconcile my bank statement. and it shows unresolved $4,955.38. I am not out, I went through everything and redid it and still shows unresolved. So i google and it says sometimes when you close the previous month an error may appear…
  • Discrepancy of 0.01 and Unresolved -$0.01

    I have reconciled my bank account, however, the Discrepancy is 0.01 and the unresolved is -0.01. I reset the Reconciliation to the previous month that balanced and now it won't balance and has the same discrepancy and unresolved amounts as the current…
  • Transaction not showing up for matching

    I am matching my bank download to my transactions on sage for the first time. I have come across several transactions, all invoices paid to my business by customers using a credit card and then being transferred to my bank account by my credit card processing…
  • Bank Reconciliation Entries Duplicated by Sage 50 System

    HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…
  • Bank reconciliation

    I am trying to process a Bank reconciliation. The prior month was balanced and this month is balanced but when I process it the transaction do not disappear and the bank reconciliation remains the same. Has this happened to anyone? any thoughts on what…
  • duplicated transaction with cleared/reconciled status which is not, and impossible to delete

    Hi, I have a few cases with the same problem: a duplicated transaction, not checked for neither cleared no reconciled status, impossible to deleted from the activity log! It is a transaction from October 2022, whereas everything has been reconciled until…
  • uploads

    my uploads are saying I am locked in it when I am not. How can this be corrected.
  • Account Reconciliation

    I get the message "No account selected" when I try to post the monthly reconciliation.
  • new bank account not showing in reconciliation

    Hello! I entered a new bank account in my company with what I believe to be exactly the same parameters as my old checking account. However, when I make transactions, this data does not appear in the bank reconciliation for the end of the month... I'm…
  • Resetting bank reconciliation

    Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…
  • How can I remove some outstanding in bank reconciliation?

    I received someone else's work and have done credit cards reconciliation for 3 months. I found that fiscal year ending balance between bank record and trial balance are not matched. So I reversed the old sage transaction which was $60.00 from no where…
  • Bank Rec Partial payment

    Hello Using easy numbers, an employee's pay is 400 dollars. The bank transactions report shows 400 dollars paid to john Doe However, when they transferred his pay a mistake was made, they only sent 300 dollars by transfer. The 100 dollars to complete…
  • Importing Credit Card Transactions and auto calculate GST portion

    I am new to importing credit card transactions and trying to figure out how you can automatically account for the GST portion of a purchase without manually manipulating every line item thru the general journal. I have been playing with match transactions…
  • Bank download matching transaction

    I use the download bank transactions and then find the matching transactions. Why can't I check off multiple transactions to balance to a deposit or EFT payments.
  • Bank account reconciliation

    Another user somehow posted transactions, we are not sure how or through which module, showing debit bank/credit prepaid expenses; then made a reversing entry, then another reversing entry resulting in 2 credits and 1 debit to the bank account (all for…