• Pensionable Earnings not matching Insurable Earnings

    I'm reviewing the PIER report for my company and I'm discovering that many of the employees have higher pensionable earnings than their insurable earnings. It's not a large difference, nor is it consistently the same for all employees, there are no benefits…
  • Printing 2020 T4's

    I downloaded the latest version 2021.1. It now supports printing the new 2020 T4 with boxes 57-59 with an automatic calculation. Thank You! However, the calculation appears incorrect. The box 57 and 58 amounts do not include vacation pay paid during the…
  • Show premiums paid by company as taxable benefit on T4

    I don't know how to set up premiums paid by the company as a taxable benefit on the T4. Also, should this show up on each pay or will it only show up on T4 at end of year? Final question is how to do a year to date amount first and then add regularly…
  • EI Deduction resulting in T4 Amendment?

    I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…
  • BOX 56 PPIP earning on T4 is not reporting correctly

    Hello, I want to bring up an issue that my company had experienced during the T4 submission this year. We received a call from CRA said the T4 submission is rejected because Box 56 PPIP (QPIP) is over the maximum amount. It should be $76500 for 2019…
  • Adding T4 Box 39 in the code drop down menu

    Hello, I'm trying to set up stock option Box 38 and Box 39, find out that Box 39 is not available on Sage T4 set up. Why is that? Why does Sage think that Box 39 is not required and omit it? Can it be added for future release?
  • Steps before processing T4s

    Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…
  • Gross Earning discrepancy

    Hello, All my reports show a Gross earning total that is erroneous as this total includes any non-taxable non-monetary income although I have not checked the any columns under Payroll, settings, income... This means taht all my employees report, T4…
  • Need two T4's for employee

    We have two payroll accounts, RP0001 and RP0002. We have an employee that started out as RP0002 and then switched to RP0001. There was not a second employee account made. Remittance amounts were paid for RP0002 and then RP0001. We get one T4 for them…
  • T4's From previous years

    FormerMember
    FormerMember
    I have a problem and am hoping someone can soon provide a solution. A new clients ex-bookkeeper did their bookkeeping and payroll using Simply/Sage. I do not know what version but I assume it was sage if they were doing payroll in 2017 and 2018 Here…
  • Non-Eligible Company RRSP portion appearing in Box 14

    Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …
  • EI Exempt?

    I am creating my T4's for 2018 but I am unsure about one employee. From Jan.-June he was considered an employee, but then he purchased the company (100% of it) from the original owners and is now considered EI exempt. So from July forward I was not taking…
  • program stops responding printing T4's

    I am currently processing the T4's for all my clients. However, sometimes when I process the printing of the T4's and summary, the program stops responding and I have to shut it down and start it up again. I am using accountant version 2017.1. It started…
  • Need to do T4 for Bonus Posted by AJE

    A client's accountant posted their AJEs. One of them was a $16,000.00 bonus to the shareholder. The accountant's AJE was CR CPP Payable $1,237.50, CR S/H loan $15,381.25, DR Wages $16,000.00 and DR CPP Exp $618.75. Their year end was July 31, 2016 so…
  • Separate T4

    I have an employee who moved to Ontario from Quebec last year - now Sage is telling me I need to produce separate T4s for CPP / QPP Has anyone done this before?
  • T4 is wrong how do I fix it???????

    Hi All, I went to file my income tax and the program will not save the T4 because Box 24, EI Insurable Earnings is higher than Box 14, Employment Income. I do not understand how my boss managed to get that discrepancy. I called Sage Tech Support and…