Sage 50 Canada

Is there any information on how the new CPP contributions will be in the system for 2024?

I am pulling my hair out over this and hoping someone can help? I received a garnishment notice from Canada Revenue Agency (EI) where I am required to deduct regular instalments of 20% of his NET pay. I can't figure out how to do this - anything that…

Since October 15th payroll, Sage 50 Quantum CA payroll is randomly not deducting tax, CPP or EI on some cheques. I checked all the settings and they are correct. I checked each employee and cannot see anything that would cause this to happen. It is not…

Hello I'm a bookkeeper, 1st time using Sage Payroll, but i see the auto DR/Payment company is A) very expensive and B) does not handle Source deduction payments which is disapppointing. How are folks handling the source payments? In particular for clients…

I have an employee who has their vacation paid out every pay-period (monthly). Their rate is 4% which I have entered into the vacation rate box on the income tab. When I go to generate their pay cheque, vacation pay is not showing up at all. I have…

Hi all, Our owner has requested that he no longer accrue vacation pay. I have deselected "retain vacation" and set his vacation rate percentage to zero in the payroll ledger. When I process his pay statement, the "Vacation Paid" line for the period…

Is there a setting in the payroll module for "Outside Canada/Beyond the Limits of any Provincial Border" in Sage 50? Currently it only shows options for the actual province or territory and the tax table T4032OC needs to be used otherwise the tax calculation…

I was wondering why the income tax amounts would increase after the CPP and EI max amounts had reached. Anyone have any ideas?

I have paid a few employees an advance, and I need to recover the advance. Is the advance deducted from the paycheque before or after taxes?

Hello My current employer has a practice of rounding hours to the nearest quarter of an hour before entering in Sage. No one knows why, other than that's the way the previous bookkeeper before the bookkeeper before me - or maybe the bookkeeper before…

We are transitioning some of the employees from being paid hourly to being paid per item? What version of Sage do I need and how do I set up the cost per item system in the payroll module?

I was processing an ROE. To verify the hours on it, I used reports, then payroll, selected the employee, then selected reg, OT rate 1, OT rate 2. I wanted to confirm the amount that the sage produced ROE was calculating. I don't understand why I can't…

My staff works irregular hours. In Quebec, statutory holidays are calculated at 1/20th of the hours worked in the 4 previous weeks of the holiday. Is there a way for Sage to automatically calculate the indemnity.

I am just going to start my first payroll run, and because until now I was during payroll manually with CRA tax tables, when i enter the employee the CPP & EI are correct but the taxes both fed & prov. are wrong. Because this is the third paycheck for…

We have an employee that was fairly recently hired and is 74 years old. She wants to contribute to the CPP but all the information I can find says contributions stop at age 70. Is it actually mandatory to stop contributing? The employee seems to think…

How do you set up the reduction of tax at source F1 value in Sage premium? thank you

Hi, I noticed the WCB Calculations in the system are based on earnings. It has excluded on the taxable benefits. i.e ER paid RRSP, life/ad&d benefits are not included in the calculations. Is this something we can adjust? Insurable earnings include…

I haven't done payroll for a couple of years and now coming back to it. It used to be that the employer portion of EI was 1.4 has this changed? I put in a "mock" paycheque and the employee amount is $39.56 the employer amount shows $67.82. I only come…

The payroll vacation eared area of our employee's pay window is blank. The vacation balance forward is also a large negative number. On employee info section, retain vacation box has been checked but calculate vacation on vacation paid is not. Why…

Weekly payroll CPP By pay period the amount is correct End of the year PIER shows 5 employees under paid CPP HOW? every single week shows the calculation is correct If you take the yearly wage and do the calculation it is wrong HOW? Please…

Hello, I am struggling with setting up / tracking average hours worked in a month to determine holiday pay and sick day payment amounts. Is there a specific report I can pull on average hours worked? I have played around with Entitlements setting…

I processed payroll yesterday and after running I noticed that an employee who should have received vacation pay, did not. I checked individual employee(s) files first (all appeared ok) and then ran a detailed employee report. This has happened for 2…

I have 2 employees that are permanent employees but do not work full time hours. I was short on the CPP contributions for 2022. I double checked the numbers and they are correct. Am I short because their hours were less than full time hours? If so, is…

When dealing with payroll, how accurate are the automated taxes? I use a spreadsheet as well to calculate payroll; CPP & EI are always accurate, but the taxes are always a little off compared to the T4032 tables I use - and I am using the 2023 Tables…

Has anyone in Canada had an issue with provincial and federal tax deductions? My system is coming up short of the PDOC suggestions.